London, United Kingdom
10 hours ago
Meetings & Events Digital Manager

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures\u2014and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.



What You'll Do

As a Digital Manager within the Meetings & Events (M&E) team. This role sits at the center of BCG\u2019s most high-profile meetings, translating strategy into seamless digital experiences. You\u2019ll shape how leaders and global audiences engage across in-person, hybrid, and virtual formats \u2014 setting the standard for digital excellence at scale. This role is functionally oriented and consultative, and centers on the effective deployment of digital tools to enhance high-impact meetings and events. You will ensure our digital strategy is aligned with business needs, delivering seamless, brand-aligned participant experiences across formats. Lead across the entire M&E digital ecosystem \u2014 from registration and mobile apps to virtual event hubs, on-site check-in, badging, and delegate management. You will serve as a strategic partner to leaders and meeting sponsors, translating business objectives into cohesive digital even strategies.

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Acting as a trusted advisor, you will ensure all stakeholders are aligned throughout the event lifecycle, maintaining a clear and cohesive vision across all digital touchpoints.

This role includes oversight of the configuration and execution of SaaS-based event technologies, working closely with internal teams to ensure platforms are optimized for each event\u2019s unique needs. You will ensure these solutions meet the highest standards for functionality, security, GDPR compliance, and brand integrity.

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With deep expertise in digital event design, you will provide consultative input on registration structure, participant journeys, delivery best practices, and platform configuration to support a cohesive and compelling experience that brings the BCG brand to life. You are expected to stay at the forefront of emerging event technologies, continuously evaluating and integrating new tools that elevate participant experience and operational efficiency.

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As part of the Meetings & Events (M&E) team\u2019s long-term strategy, you will also identify opportunities for simplification, automation, and standardization across our event delivery portfolio. You will act as a change agent, championing the adoption of digital tools and enabling colleagues through training, guidance, and best practice development. You will play a central role in driving continuous improvement, monitoring vendor performance, and ensuring that all digital solutions evolve to meet the changing needs of the business.

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YOU\u2019RE GOOD AT

As Meetings & Events \u2013 Digital Manager you will be a leading expert and trusted consultant to translate meeting & business objectives into a high-quality technical design and setup of virtual platforms and digital tools. You will own and manage the end-to-end digital attendee experience for in-person and virtual participants across all digital tools:

Partner with IT, business teams, and event stakeholders to understand meeting objectives and support the design and execution of appropriate digital solutions.Collaborate with internal and external teams to deliver on digital components of complex events, managing timelines, dependencies, and quality.Support solution development for digital platforms (e.g., registration, mobile apps, virtual tools), including configuration, testing, and user enablement.Apply foundational knowledge of digital event platforms (e.g., Cvent, Intrado, 6Connex) to support execution, troubleshoot issues, and suggest enhancements.Operate with autonomy on well-defined workstreams, escalating risks and proposing solutions in partnership with more team members.Analyze digital engagement and platform data to generate insights that inform process improvement and event design.Manage multiple projects concurrently, navigating a fast-paced, global, and virtual environment with a balance of structure and flexibility.Contribute to best practice development by documenting processes, sharing lessons learned, and helping improve digital workflows.

What You'll Bring

The Meetings & Events \u2013 Digital Manager is part of an established team of meeting & event professionals and a best-in-class global IT organization:

4\u20136 years of relevant experience in digital events, meetings management, or a related function, with familiarity in virtual and hybrid event execution.Hands-on experience with event technologies such as registration platforms, mobile apps, or virtual environments (e.g., Cvent, Intrado, 6Connex).Foundational project coordination or product support experience, ideally in a cross-functional environment.Demonstrated ability to translate business needs into functional digital solutions with guidance from more stakeholders.Strong problem-solving, communication, and collaboration skills; able to adapt to new technologies and respond effectively to shifting requirements.Experience operating in a global and matrixed organization preferred; familiarity with agile ways of working is a plus.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.\n
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