Meeting & Events Planner Job ID 215827 Posted 22-Apr-2025 Service line GWS Segment Role type Full-time Areas of Interest Administrative Location(s) Cambridge - Massachusetts - United States of America **About the Role:** As a CBRE Meeting and Events Associate, you will be responsible for the planning, coordination, and day-of execution of meetings, conferences, and events. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. **What You’ll Do:** + Oversee set up, refresh, and removal of food, beverage, and service items. Ensure smooth operations. Work with management to communicate department goals. + Confirm pre-event setup is complete. This includes a review of space configurations, and audio/visual requirements are complete. Verify decor is in alignment with the client's vision. + Follow up with clients pre- and post-event to confirm satisfaction. Review post-event reporting and reconciliation with management and recap results with the team. + Troubleshoot and resolve complex client inquiries and escalated complaints. + Accountable for the execution of SLAs, KPIs, benchmarks, and reoccurring reports. + Approve head meeting and events calendar for event spaces. + Order event supplies as needed. + Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques. + Impact own team and other teams whose work activities are closely related. + Suggest improvements to existing processes and solutions to improve the efficiency of the team. **What You’ll Need:** + High School Diploma or GED with 3-4 years of job-related experience. + Fulfill the physical requirements associated with this role. This includes stooping, standing, walking, and climbing stairs. Must be able to lift/carry heavy loads of 50 lbs. or more. + A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required. + Ability to evaluate and communicate unusual and/or complex content in a concise and logical way. + In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. + Organizational skills with an advanced inquisitive mindset. + Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups. **Why CBRE?** When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mentality is encouraged. You'll realize your potential with exciting work, fast-paced assignments, an environment of constant learning and dedication to results! To enable your success, we provide the best tools, training and leaders in the industry. Our culture is built on ourRISE (https://www.cbre.com/about-us/culture-and-history) values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Crafting the real estate solutions of tomorrow, so businesses and people thrive. Coming to work for CBRE, you will receive a comprehensive benefits package, 401k, and extraordinary perks such as career growth and longevity! **Disclaimer** Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Meetings & Events Associate position is $55,000 annually [or $26.45 per hour] and the maximum salary for the Meetings & Events Associate position is $65,500 annually [or $31.50 per hour]. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions) CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)