**About Us** Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: + We serve faithfully by doing what's right with a joyful heart. + We never settle by constantly striving for better. + We are in it together by supporting one another and those we serve. + We make an impact by taking initiative and delivering exceptional experience. **Benefits** Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: + Eligibility on day 1 for all benefits + Dollar-for-dollar 401(k) match, up to 5% + Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more + Immediate access to time off benefits At Baylor Scott & White Health, your well-being is our top priority. Note: Benefits may vary based on position type and/or level **Job Summary** The Medication Access Specialist works with providers and local pharmacies. They help with distributing medication refills and related tasks to improve patient care. **Essential Functions of the Role** + Answers incoming phone calls. Responds to caller needs or directs them to the right person professionally. + Works as a patient liaison between the pharmacy and clinic providers. Receives and processes all medication refill requests by fax, phone, in person, and electronically. + Researches patient information to assist care providers with medication refills. Corresponds with insurance companies regarding prior authorizations for medications. + Communicates with relevant personnel regarding medication distribution, keeping all patient information confidential. **Key Success Factors** + Ability to work with customers in a courteous and friendly manner. + Ability to type 35+ WPM. + Skilled in researching and finding resolution to problems. + Skilled in working with nurses and doctors to expeditiously process adequate responses. + Knowledge of Microsoft Office applications and the ability to learn other required programs. + Knowledge of basic pharmacology. **Belonging Statement** We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve. **QUALIFICATIONS** + EDUCATION - H.S. Diploma/GED Equivalent + EXPERIENCE - 1 Year of Experience + CERTIFICATION/LICENSE/REGISTRATION - License Pract/Vocational Nurse (LVN), Pharmacy Technician (PHT): PHT License from Texas Board of Pharmacy or LVN License Required. As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.