About Us: 

How many companies can say they’ve been in business for over 177 years?! 

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! 

 

Location/Region: This position is located in Toronto.

 

What’s the role?  

As a Medical Technology - Student Coop, you get to work with an astonishing team that plays a vital role in Carl Zeiss Limited. Show case your skills and experience with process enhancement .

 

Sound Interesting?  

Here’s what you’ll do:  

As a Co-op Student in the Medical Technology department will have the opportunity to contribute to cutting-edge projects and support teams that are shaping the future of healthcare.  This 12 month role is ideal for students passionate about technology, healthcare, and customer-centric solutions. It will include rotation with the following key departments at Zeiss* Customer Repair Centre* First level customer support line* Digital Support Team* Field Service* Business Operations* Clinical Applications Specialist team (customer training)Assist the Technical Support team in troubleshooting and resolving customer issues related to ZEISS medical devices and software solutions.Support the preparation and maintenance of technical documentation, including user manuals, FAQs, and troubleshooting guides.Collaborate with cross-functional teams to analyze and address recurring technical challenges.Participate in testing and validation of new software updates or hardware configurations.Abide by provincial and federal employment laws.Work closely with the Digital Sales Support team to enhance customer engagement through digital platforms.Assist in managing and updating digital tools, such as CRM systems, e-commerce platforms, and sales enablement software.Support the creation of digital marketing materials, presentations, and product demonstrations.Analyze customer data to identify trends and provide insights to the sales team for targeted outreach.Participate in team meetings, brainstorming sessions, and project planning activities.Provide administrative support for ongoing projects, including data entry, reporting, and documentation.Act as a liaison between internal teams and external customers to ensure seamless communication and support.

Do you qualify?  

Currently enrolled in a post-secondary program in Biomedical Engineering, Health Sciences, Business, Computer Science, or a related field.Strong interest in medical technology and healthcare innovation.Excellent problem-solving skills with a focus on customer satisfaction.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); experience with CRM tools is an asset.Basic understanding of digital platforms and tools (e.g., Salesforce, CRM or similar).Strong communication skills, both written and verbal.Ability to work independently and collaboratively in a team environment.Previous experience in technical support, sales, or customer service is an asset.Familiarity with medical devices or healthcare systems is an asset.

Working Conditions and Special Demands:

Must have a valid driver’s license and good driving record.  At times the company may move employees to different locations as requirements change.

Zeiss is an Equal Opportunity Employer

Your ZEISS Recruiting Team:

Jo Anne Mittelman

Accommodation

ZEISS is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices. Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.