JOB PURPOSE:

To drive best-in-class patient experience, foster Sanofi unique value proposition to patients and ecosystem key stakeholders.

Understanding of our patients, customers, stakeholders and partners will be key – especially understanding the patient affair and pharma industry and ecosystem, and how partnership, patient service and access strategy and initiatives can support patients achieving their health outcome goals.

The role will internally interface with SC cross-functional team and externally with ecosystem key stakeholders to build best-in-class patient experience.

Compliances standards must be upheld to industry and Sanofi standards.

KEY ACCOUNTABILITIES:

Leadership

Ensure BU/TA stakeholder understanding of the patient affair & diagnostics initiativesAct as Internal patient advocate in responsible TAs and lead the formulation of the patient strategy in responsible TAsInnovative and Strategic design and lead in the implementation on the future way of working

Partnerships

Establish win-win MSA/PAG/Vendor partnership to deliver on prioritized initiativesContribute to Sanofi China SC Patient Affair ecosystem setup

Service and Access

TA Patient Affair strategy: TA Patient Ecosystem significant contributor, if not lead, as medical representative working closely with other business functionsTA local communication up to GCLT(very intensive); TA GLOCAL communication(very intensive)Patient Affair pilot initiatives (specific TA as pilot and shall be applicable for all TAs) to drive cross-functional alignment and executionPatient Support Program (PSP) Continuous Improvement: Opportunity Identification and Enhancement Planning

Ensure the high-quality delivery and consistency with Sanofi compliance standard

Other special requirements for this role are defined based on business and team priorities.

JOB-HOLDER ENTRY REQUIREMENTS:

Education:                         

MD, and other scientific degree with business, consulting, marketing and sales experience as a strong plus

Experience & knowledge:  

Business consulting and marketing experience as a strong plus8+ years in the Medical industry and deep understanding on patient unmet needs5+ years experience as project leader or oversight experience - in matrix organizationExtensive patient program management experience is strongly desiredAffiliate/operational experience is a plusDemonstrated experience developing and delivering patient-centric solutions that improved access to therapy; experience piloting new patient support digital capabilities is an assetExperience managing programs across various stages of the product lifecycle (e.g. new product launches, new public and private reimbursement coverage, and loss of exclusivity)Demonstrated experience leading operational efficiency and effectiveness initiatives that improved patient access to therapy

Core competencies:

Demonstrates strategic thinking and big-picture perspectivePossesses exceptional financial literacy and business insightCommunicates with clarity and impact across all channelsTakes full accountability with proven track record of delivering resultsMaintains unwavering commitment to patient-centered valueExcels at cultivating and sustaining productive relationships with stakeholdersUpholds standards of ethical conduct and business integrityCommands English proficiency in both verbal and written communication

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!