Position Overview

The Medical Scientific Associate is responsible for system governance, quality assurance, and cross-collaboration support for the FUSE Digital Asset Management (DAM) system. This role serves as a critical link between Global/International workflows, ensuring system integrity while providing advanced troubleshooting and problem-solving capabilities as a FUSE Superuser.

Key ResponsibilitiesSystem Oversight and EnhancementIdentify system issues and global enhancements through rigorous testing and QA of Global/International workflowsServe as primary contact for cross-collaboration with the FUSE enterprise team during super user callsSupport the Global FUSE Lead with expanded system access and permissionsTroubleshoot and resolve various system issues by accessing advanced backend capabilities

Compliance and GovernanceEnsure Global Content Owners adhere to post-usage country requirementsReview and manage dormant accounts, including sending communications and revoking access when necessaryMonitor in-process assets that remain unfinished and take appropriate actionTrack and document deviations when SOPs and processes are not followed

Access ManagementApprove/reject User Access Management (UAM) application requestsVerify training criteria completion and correct role profile selectionMaintain agency profiles with regular updatesApprove brand/therapeutic area access for the FUSE DAM

QualificationsExperience1-2 years' experience in pharmaceutical/biotech or advertising industry and/or digital marketing operationsFunctional experience in a pharma or CRO environment in regulatory, medical, or marketing operationsFUSE system experience required

Knowledge and SkillsWorking knowledge of compliance guidelines on advertising and promotionBasic understanding of process optimization and asset creationProficiency in computer applications, including Microsoft Office and Adobe Acrobat

Organizational SkillsAbility to interact comfortably with all levels and departments of the organization, including senior leadershipExceptional facilitation skills to drive consensus quickly in a progressive, change-intensive environmentStrong risk identification, mitigation, and management capabilitiesExcellent project and process management skills

#LI-CF1

#LI-REMOTE

EEO Disclaimer

Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the United States includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.