Description We are looking for a dedicated Medical Scheduler to join our clients team in Portland, Oregon. In this role, you will help ensure seamless scheduling and coordination of patient appointments, while providing excellent customer service and support. This position requires someone who is detail-oriented, adaptable, and proficient in using EPIC . Responsibilities: • Coordinate and schedule patient appointments using established scheduling systems and software. • Manage inbound calls from patients, answering inquiries and addressing scheduling needs with precision and care. • Assist patients with appointment-related concerns, ensuring their needs are met with empathy and efficiency. • Utilize electronic medical record (EMR) systems, such as Epic, to accurately document and update patient information. • Work collaboratively with healthcare providers and administrative teams to optimize scheduling processes. • Maintain accuracy and attention to detail when handling scheduling tasks and patient communications. • Adapt to various scheduling tools and systems to meet organizational requirements. • Provide exceptional customer service to patients and stakeholders, ensuring positive interactions. • Communicate effectively with patients and colleagues to resolve scheduling conflicts or issues. • Uphold confidentiality and compliance standards while handling sensitive patient information. Requirements • Proven experience in medical scheduling or a similar role, with a focus on patient coordination. • Proficiency in using scheduling software and CRM tools. • Familiarity with electronic medical record (EMR) systems, such as Epic. • Strong customer service skills with the ability to address patient needs effectively. • Excellent communication skills, both written and verbal. • Ability to manage multiple tasks while maintaining accuracy and attention to detail. • Adaptability to new systems and processes in a dynamic work environment. • Knowledge of healthcare practices and terminology is preferred. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .