When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.
Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.
COMMUNITY NAME The Colonnades Job ID 2025-228863 JOB OVERVIEWThe Health Information Coordinator is a hands-on team member responsible for supporting the health information needs of the Skilled Nursing Center, including maintaining medical records, assisting with scheduling, and supporting quality assurance efforts. This position is ideal for a CNA or clinical team member who enjoys both resident interaction and administrative tasks. The Health Information Coordinator may also assist on the floor with resident care when needed and will help ensure compliance with federal, state, and local regulations related to documentation and resident records.
RESPONSIBILITIES & QUALIFICATIONS*Certified Nursing Assistant (CNA) preferred with experience in administrative or health information tasks.
Essential DutiesAs a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:
Health InformationMaintains health information services for the community Skilled Nursing Center in accordance with Federal, State/Provincial, local laws and regulations and professional practice standards.Reviews and maintains current census.Maintains filing system for in-house and discharged guests/residents to facilitate record retrieval and access.Assembles, audits, completes and files guest’s/resident’s discharge records within thirty (30) days.Maintains system for the timely completion of all charts.Audits in-house records for accuracy and completeness according to the established schedule.Thins in-house records monthly and promptly file the thinning in the guest’s/resident’s in-house overflow file in an organized manner.Maintains current guest/resident information in the computer file and generates the necessary reports in accordance with the established schedule.Prepares admission records and chart for the newly admitted guests/residents.Retrieves and files the guest’s/resident’s health information records and reports timely.Assists the clinical team members in preparing discharge and transfer records.Prepares health information records with documented Administrator’s approval, for subpoenas and correspondence in accordance with the established procedures.Ensures all health information records are protected and kept confidential in accordance with current laws and regulations.Protects all health records from loss, damage or destruction prior to the statute of limitations.Assists with Quality Assurance and other committee meetings when instructed by the Director of Nursing.Assists in Quality Improvement studies.Attends inter-departmental meetings as directed.Participates in ongoing in-service training as related to health information, resident rights and other related subjects.Guest/Resident RelationsResponds to guest/resident and/or family request in a timely and friendly manner.Maintains confidentiality with all resident information.Provides excellent customer service to our guests/residents and visitors at all times.Ensures the Sunrise Principles of Service are extended to all guests/residents.Risk Management and General SafetyPartners with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements and promotion of Risk Management programs and policies; adherence to safety rules and regulations.Practices safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS) and Lockout Tagout procedures.Clinical IndicatorsTotal number of guests/residents for the monthNumber of admissions from another Sunrise communityNumber of discharges to another Sunrise communityNumber of admissions declined for clinical reasonsNumber of move outs for clinical reasons:Pressure ulcersTrach/feeding tubeDialysisVRE/MRSADiabetes managementRespiratorNumber of guests/residents for the month:Unplanned / avoidable weight lossAcquired in-house pressure ulcersRestraintsAnti-Psychotic medicationsAcquired in-house infectionsIn-house injury non-fall relatedNumber of residents who have fallenNumber of residents who have fallen with injuryMedical Error Records:ActualDocumentationPharmacySupport Services Usage Records:HospiceTherapy ServicesDialysisHome HealthMental HealthPodiatryTraining, and Contributing to Team SuccessParticipates actively as a member of a team and committed to working toward team goals.Demonstrates in daily interactions with others, our Team Member Credo.Commits to serving our residents and guests through our Principles of Service.Contributes in the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.Attends regular meetings; Town Hall, Department Team Meetings, Cross Over, and others as directed by the Supervisor / Department Coordinator.Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.Performs other duties as assigned.Core CompetenciesBuilding Customer LoyaltyBuilding TrustCommunicationContributing to Team SuccessManaging Work (includes Time Management)Planning and OrganizingQuality OrientationStress ToleranceTechnical / Professional Knowledge
Experience and QualificationsHigh School Degree / GED requiredPrevious experience in long term care and health information systems preferredSunrise Senior Living community experience preferredDesire to work with geriatric populationAbility to handle multiple prioritiesPossess written and verbal skills for effective communication; communicates with various audiences such as clinical team members, nursing personnel, supervisors and consultantsDemonstrated knowledge of medical terminology, Ombudsman Reconciliation Act (OBRA) and long term care/state/provincial regulationsCompetent in organizational, time management skillsDemonstrated knowledge of office proceduresDemonstration of proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applicationsDemonstrates good judgment, problem solving and decision making skillsAble to work flexible hours as needed to meet guest/resident care and servicesAbility to listen and remain calm through difficult situationsAbility to work in an environment to meet deadlinesAs applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance ABOUT SUNRISE
Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life.
We also offer benefits and other compensation that include:
Medical, Dental, Vision, Life, and Disability PlansRetirement Savings PlansEmployee Assistant Program / Discount ProgramPaid time off (PTO), sick time, and holiday paymyFlexPay offered to get paid within hours of a shiftTuition ReimbursementIn addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.Some benefits have eligibility requirementsApply today to learn why Sunrise Senior Living is a certified Great Place to Work®
PRE-EMPLOYMENT REQUIREMENTSSunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities.
COMPENSATION DISCLAIMERSelected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
SEARCH FIRM REPRESENTATIVES PLEASE READ CAREFULLY:
Sunrise Senior Living is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to Sunrise Senior Living by any means, be it via email, the Internet or directly to hiring managers at Sunrise Senior Living in any form without a valid written search agreement in place for that position will be deemed the property of Sunrise Senior Living, and no fee will be paid in the event a candidate is hired by Sunrise Senior Living as a result of such unsolicited referral or through any other means.