**Company Description** Over the last 20 years, Physical Therapy Solutions has served the greater Richmond area's Physical Therapy needs, focusing on putting our patients’ needs first. With three locations, Richmond, Glen Allen, and Mechanicsville, our physical therapists have advanced degrees in specialty orthopedic care from head to toe. We combine **compassionate effort** with the best technology to ensure the best results in the shortest possible time for our patients. This position can be **Full-Time or Part-Time with flexible hours** ! + Competitive compensation + Excellent benefits package including health, dental, vision, 401k, and generous Paid Time Off + Multiple opportunities for professional development, specialization, and leadership + Family-friendly work environment + Employee Assistance Program (EAP) + Employee discount plans + Investment from a company that wants you to succeed and thrive + Get to interact with excellent support staff and much more! **Job Description** + Greet patients and provide outstanding customer service + Verify current personal and financial information + Maintain patient charts and electronic medical records + Verify insurance benefits + Answer phones, electronic scheduling, and data entry + Coordinating the care for each patient from initial evaluation to discharge **Qualifications** + High school graduate or equivalent + 1+ years of previous medical front office experience + Proficient in Word and Excel + Previous experience with medical software preferred + Available and flexible with your hours + Close attention to detail + Great time management and organizational skills + Team player attitude and energetic with a focus on excellent customer service + Excellent in-person and phone customer service **Additional Information** We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you’d like to view a copy of the company’s affirmative action plan or policy statement and/or if you would like to request an accommodation due to a disability, please contact us at careers@icims.com