Description Front‐desk management: Greet patients in person and via phone with professional warmth. Appointment coordination: Schedule, confirm, reschedule, and cancel appointments using a practice management system. Patient check‑in/out: Verify demographic and insurance data, collect co‑pays, and manage paperwork. Insurance & billing support: Initiate insurance verification, assist with claim submissions, and direct billing inquiries to the billing department. Record keeping: Maintain patient charts and digital files; ensure documents are organized and accessible. Communication: Relay messages accurately to medical staff; manage email correspondence and office mail. Customer service: Resolve patient questions, ensure waiting area is welcoming, and promote a positive experience. Requirements Required + High school diploma or GED (associate degree preferred). + 1–2 years of front‑desk or customer service experience, ideally in a medical office or healthcare setting. + Strong verbal and written communication skills. + Basic computer skills: MS Office, multi‑line phone systems, and EHR/practice management software. + Excellent organizational abilities and attention to detail. + A friendly, patient‑focused attitude. + Ability to handle confidential information (HIPAA compliance). Preferred + Familiarity with popular EHR systems (e.g., Athenahealth, eClinicalWorks). + Insurance knowledge: Medicaid, Medicare, private carriers. + Bilingual skills (Spanish/English) a strong asset. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .