Medical Office Specialist - Nursing Administration - Extra-Help Print (https://www.governmentjobs.com/careers/sanmateo/jobs/newprint/4986599)  Medical Office Specialist - Nursing Administration - Extra-Help Salary $5,934.93 - $7,423.87 Monthly Location County of San Mateo, CA Job Type Extra Help Job Number POSTING ONLY (E420B) Department San Mateo Medical Center Opening Date 08/04/2025 Bargaining Unit 37 + Description + Benefits + Questions Description San Mateo County Health is seeking a well-qualified candidate for the position of Medical Office Specialist, to provide provides difficult, technical, complex or specialized medical office support to County outpatient, ancillary, medical records and other direct patient care and treatment areas. The current Extra-Help, Part-Time vacancy is in the Nursing Administration/Recruitment Department which is located at San Mateo Medical Center. The ideal candidate for the position has the ability to work independently with minimal supervision using initiative and sound independent judgment within established guidelines; proven technical skills mastering use of a variety of computer programs; embraces change; read, interpret and apply rules, policies and procedures; maintain accurate records and files; organize work, set priorities and meet critical deadlines; communicate effectively and establish and maintain effective working relationships with those contacted in the course of work. Additionally, the ideal candidate has knowledge of direct care staffing workflows, is detail-oriented, has the ability to multi-task, enjoys working in a fast-paced environment, is a team player and experienced working with small multidisciplinary teams, is able to establish boundaries, and has good decision-making skills. NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Extra-help hours are dependent on the business needs of the department and therefore work hours may vary from week to week. Extra help employees shall not exceed 1,040 hours of work per fiscal year. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment. Examples Of Duties Duties may include, but are not limited to, the following: + Perform difficult, complex, technical or specialized medical office support work, which may require the exercise of independent judgment, the application of technical skills, and a knowledge of detailed or specialized activities related to the medical area to which assigned. + Research and assemble information from a variety of sources for the completion of forms or the preparation of reports; make arithmetic or statistical calculations. + Provide information to the public or to County staff that requires the use of judgment and the application and interpretation of policies, rules or procedures. + Organize, maintain and purge various departmental files. + Type correspondence, reports, forms, and specialized documents from drafts, notes, dictated tapes, or brief instructions, using a typewriter, word processor or computer terminal. + Proofread and check typed and other materials for accuracy, completeness, and compliance with departmental policies and regulations. + Enter and retrieve data and prepare reports using an on-line or personal computer system; review such reports for accuracy and make corrections as required. + Oversee and personally perform a variety of medical office administrative details such as ordering supplies, arranging for the repair of equipment, transmitting information, and keeping reference materials up to date. + May act as receptionist and receive and screen visitors and telephone calls; direct the visitor or caller to the proper person or personally handle the call; operate standard office equipment. + May train others in work procedures or direct the work of others on a project or relief basis. + Provide off hours support as required. + Perform related duties as assigned. Qualifications Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: + One year of journey-level office support experience in a medical office setting OR two years of general clerical or office assistant experience. Knowledge of: + Office administrative practices and procedures, including filing and the operation of standard office equipment. + Basic business data processing principles and the use of word processing or personal computing equipment. + Medical terminology as related to office support work. + Policies and procedures related to the medical treatment or screening area to which assigned. + Proper form for typed materials. + Business arithmetic, including percentages and decimals. + Correct English usage, including spelling, grammar and punctuation. + Record keeping principles and procedures. Skill/Ability to: + Perform technical, specialized, complex or difficult medical office support work. + Organize, prioritize and coordinate work activities. + Read, interpret and apply rules, policies and procedures. + Organize, research and maintain patient and general office files. + Establish and maintain effective working relationships with those contacted in the course of the work. + Compose routine correspondence from brief instructions. + Make arithmetic calculations with speed and accuracy. + Use initiative and sound independent judgment within established guidelines. + Operate standard office equipment, including a word processor, personal or on-line computer, and centralized telephone equipment. Note: Specific positions may require the ability to type at a rate of 40 net words per minute from printed copy. Application/Examination Anyone may apply. If you are interested in being considered, you must submit the following materials electronically in a Word or PDF format. Submittals that do not include all required information listed below will not be considered. + Cover letter - Please include responses to the following questions: + Why are you interested in this position? + What in your background has prepared you to succeed in this position? + Resume - Include relevant education, training, experience, and certifications. Include the words "Medical Office Specialist - Nursing Administration - Extra Help" in the subject line of the email submission. Please submit the required materials electronically via email to: Dean Bates, Clinical Services Manager - Nursing dbates@smcgov.org NOTE: Applications are not accepted online. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required items listed will not be considered. About the County San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities. The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work. The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels. We invite you to explore our Benefits-at-a-Glance (https://www.smcgov.org/sites/default/files/2025-05/Benefits%20at%20a%20Glance%204.29.25.pdf) page for a snapshot of the comprehensive and competitive benefits available to eligible employees of the County of San Mateo. From health and wellness to financial security, our benefits are designed to support you at every stage of your career. (Please note that benefits are subject to change.) In addition to core benefits, the County is proud to offer a variety of wellness and professional development programs to help you grow both personally and professionally. Most of these enriching opportunities are available during work hours and come at no cost to you. As a County employee, you’ll also be covered by the federal Social Security system, earning valuable retirement benefits based on your salary and years of service. 01 This recruitment is Departmental Promotional Only. Only current County of San Mateo employees in the San Mateo County Health with at least six months (1040 hours) of continuous service in a classified regular, probationary, extra-help/limited term positions prior to the final filing date may apply. Are you currently a San Mateo County Health employee in a classified regular, probationary, extra-help/limited term position prior to the final filing date with at least 1040 hours of continuous service? (A "No" answer will disqualify you from this recruitment.) + Yes + No 02 IMPORTANT: Applicants for this position are required to submit responses to the following supplemental questions. Your responses will give us additional information about your background and experience related to this position and will be used in the selection process. Be concise and specific. Neatness, clarity of expression, grammar, spelling and ability to follow instructions will be considered in the evaluation process. A resume will not be accepted as a substitute for your responses to these questions. + I have read and understand these instructions. 03 Describe a situation where you had to juggle multiple competing priorities in a fast-paced environment. What strategies did you use to stay organized and meet deadlines? 04 Describe your experience using computer systems in a medical or healthcare setting. Please list the software programs or electronic health record systems you are familiar with and your proficiency with each. Required Question Employer County of San Mateo Address County of San Mateo Human Resources Department 500 County Center, 4th Floor Redwood City, California, 94063-1663 Phone (650) 363-4343 Website https://jobs.smcgov.org Please verify your email address Verify Email