Office Operations Assistant
Henry Ford Eastwood Behavioral Health - St. Clair Shores

Schedule: Part Time Afternoons: Monday – Thursday 1PM to 6PM

Location: St. Clair Shores, MI

Overview:
Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.

Responsibilities:

Greets patients and visitors, checks patients in and out, and obtains necessary documentation.

Verifies and enters demographic information.

Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.

Enters, reviews and submits charges for patient procedures and services daily.

Collects co-payments and reconciles all daily reports and deposits for accuracy.

Provides general office and clerical support to assigned area.

High school diploma or equivalency

1 year of applicable cumulative job specific experience required. 

Excellent communication and customer service skills.

 

 

Proficiency with medical office administrative tasks such as:

Patient scheduling

Insurance verification,

Registration, check-in/check-out procedures

Maintaining electronic medical records

Ability to multitask in a fast-paced environment. 

Experience with electronic health records (EHR) systems is a plus.

Proficiency in Microsoft Office Suite, including Excel experience is preferred with excellent customer service skills.

Additional Information Organization: Henry Ford Health Eastwood Behavioral Health Department: Eastwood Clinton Township Shift: Day Job Union Code: Not Applicable