Medical Office Lead - Digestive Specialists Clinic - Full-Time, Days _Bring your passion to Texas Health so we are Better + Together_ Work location: 6124 West Parker Road, Plano, TX 75093 Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:30am - 5:30pm Digestive Specialists Clinic Highlights: + Strong teamwork and collaboration + Fast-paced, high-volume clinic + Compassion and empathy to our patients and the Team + Join an innovative team working towards making healthcare more accessible, integrated, and reliable Here's What You Need + High School Diploma or equivalent (required) + 2 years Front Office Experience in a Clinic Setting (required) _or_ + 2 years Back Office Experience in a Clinic Setting (required) + Strong Insurance / Prior Authorizations / Precertification experience (strongly preferred) + Ability to perform multiple tasks in one setting + Ability to work both independently and as a team + Effectively communicate with staff, patients, vendors and other contacts + Provide positive, professional customer service to patients, staff, and visitor + Maintain patient confidentiality while handling all patient personal health information and records + Demonstrate working knowledge of health care administration concepts + Proficiency in Microsoft Office software + Possess a strong work ethic and a high level of professionalism + Be a team player who handles multiple projects simultaneously in a fast-paced environment What You Will Do + Delivers care to patients utilizing the Medical Office Lead Process + Manages clinic staff on day-to-day operation. + Assists in identifying and providing guidance in resolving operational issues. + Efficiently directs patient flow throughout the clinic. + Coordinates general front office activities including, but not limited to registration, TOS collections, verification of benefits, appointment scheduling, daily billing, daily reconciliations and other related duties. + Assists the Practice Manager with ensuring appropriate staffing coverage at all times, new hire or reoccurring training processes, and with facilitating training of new hires and other training initiatives. + Provides direction and support to clinical staff as requested. + Performs other duties as assigned. Additional perks of being a Texas Health employee + Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits. + Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. + Strong Unit Based Council (UBC). + A supportive, team environment with outstanding opportunities for growth. Learn (https://jobs.texashealth.org/why-texas-health/) more about our culture, benefits, and recent awards. Entity Highlights: Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex. THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work. If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together! _Do you still have questions or concerns?_ Feel free to email your questions to recruitment@texashealth.org . \#LI-CT1 Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities. We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.