Medical Front Office - Patient Service Specialist Job ID 335082 Experience (Years) 1 Category Administrative - Administrative Services Street Address 29 North Main St. Min USD $17.00/Hr. Max USD $19.00/Hr. Overview

 

Position: Patient Service Specialist

Location: West Hartford, CT

Type of Employment: Full Time

Schedule: Weekdays - Varies

Compensation: $17/hour (pending experience)

 

When patients enter our outpatient physical therapy center in West Hartford, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

 

Check out the video below for additional insight into the work of our Patient Service Specialists! 

 

 

Responsibilities

 

Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check outSchedule patient appointments in person and via phoneRegular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development teamCollect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications Qualifications

 

Minimum Qualifications:

High School Diploma/GED required1 Year of Front Desk Experience

Preferred Qualifications:

Health Care Experience1 Year of Scheduling Experience Additional Data

Equal Opportunity Employer/including Disabled/Veterans