Medical Front Office Administrator
Robert Half Office Team
Description
A Healthcare Company in Long Beach is in the immediate need of a Medical Front Office Specialist. The Medical Front Office Specialist must have 1 – 2 years of experience in a medical office setting. The Medical Front Office Specialist will be tasked with duties assigned by the Office Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Welcome patients and visitors in a friendly, professional, and courteous manner both in person and on the telephone.
• Schedules appointments for all providers to optimize patient satisfaction, provider time, and exam room availability.
• Utilize a variety of electronic systems to ensure patients are registered and all necessary demographic and/or financial information is entered into the patient record.
• Assist patients with checking in and registration in new online system answering questions as needed.
• Update patients' financial information, recording and collecting patient charges, providing patients with transaction receipts.
• Checks/verifies patient’s insurance eligibility/sliding fee status prior to and at each visit.
• Communicates appointment changes to patients and staff.
• Respond to patient inquiries promptly, and follow-up on patient issues and resolutions to ensure quality customer service.
• Assist patients with patient portal – showing them how to sign up, send messages, have telehealth visits, etc.
Requirements Receptionist Duties, Concierge Services, Answering Multi-Line Phone System, Switchboard - Phones 1 - 10 Lines, Answering Inbound Calls, Insurance Verifications TalentMatch®
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Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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