Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living.

We believe that through innovation, development and supporting our customers and patients, we can help others achieve a Life Unlimited. Our Negative Pressure Wound Therapy (NPWT) solutions are a vital part of this mission—ensuring patients receive the best care through efficient and effective wound management.

This exciting and dynamic role will allow you to transform how our medical devices are delivered, tracked, and utilised across Greater London. As our Medical Devices Fleet Manager, you’ll be at the heart of our operational and commercial strategy, driving excellence in fleet performance and customer service.

We’re looking for someone who thrives in a field-based environment, an organised, proactive communicator with a passion for collaboration and problem-solving. If you enjoy working with data, building relationships, and making a real impact on patient care, this could be the perfect fit.

This is a field-based role, covering the Greater London area, with occasional visits to our Watford HQ.

What Will You Be Doing?

Lead the management of the RENASYS NPWT fleet across Greater London.Maintain and enhance fleet infrastructure and reporting systems.Collaborate with clinical, sales, and customer service teams to ensure optimal device utilisation.Analyse fleet data to provide actionable insights and recommendations.Manage lost/damaged device billing and logistics issues with our nominated provider.Build and present customer-facing reports on device efficiency and lifecycle.Support quarterly customer reviews and contribute to shaping future logistics strategies.Utilise CRM tools to manage customer data and streamline communications.Drive continuous improvement through data-led decision-making and stakeholder engagement.

What Will You Need to Be Successful?

You’ll need solid experience in logistics management, preferably within the healthcare sector with an ability to navigate complex systems and deliver results in fast-paced environments.

Strong communication is at the heart of this role. You’ll need to confidently engage with clinical, operational, and commercial teams, translating technical insights into clear, actionable information.

Your analytical mindset will shine through your ability to interpret data and generate meaningful reports. You’ll be comfortable using data to drive decisions and improve operational efficiency.

You’ll also be someone who thrives in customer-facing situations—building trust, presenting insights, and supporting stakeholders with clarity and professionalism.

You. Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about our Employee Inclusion Groups on our website ( https://www.smith-nephew.com/)Your Future: Generous sales incentive plans and pension Schemes, Save As You Earn share options.Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities!Your Wellbeing: Private Health and Dental plans, Healthcare Cash Plans, Income Protection, Life Assurance and much more.Flexibility: Hybrid Working Model (For most professional roles).Training: Hands-On, Team-Customised, Mentorship.Extra Perks: Discounts on Gyms and fitness clubs, Salary Sacrifice Bicycle and Car Schemes and many other Employee discounts. Field based sales roles are provided with a company car or car allowance.

#LI-remote #LI-BM2.

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