**Employment Type:** Full time **Shift:** Day Shift **Description:** **POSITION SUMMARY:** Works in a collaborative environment to deliver excellent patient care under the direction of a licensed clinical professional in a clinic or practice environment. This team member is expected to facilitate all aspects of the patient visit experience, including: clinical duties such as room set up and patient preparation, performing office tests, taking vitals, collecting specimens, drawing blood and giving injections and immunizations. Cleans and sterilizes equipment. Charts patient interactions (e.g., chief complaint, medical history, medications, vital statistics, test results, etc.) in the patient's medical record (EMR/paper). Typically responsible for some administrative duties including checking patients in and out, scheduling referrals and follow-ups, obtaining signatures, taking phone calls and providing lab results. May perform limited special procedures and treatments as trained and directed. **https://vimeo.com/639105949** **POSITION QUALIFICATIONS** **Education:** 1. High School diploma or equivalent. Successful completion of a certified Medical Assistant program of study through an accredited medical assistant program that includes medical terminology coursework. 2. Graduate of a Licensed Practical Nursing Program, preferred. License/Certifications/Registration 3. Medical Assistant Certification/Registration. Acceptable credentials: CMA, RMA, NCCT or CCMA. New hires without CMA or RMA must become Registered or Certified within the first 90 days of employment. 4. BLS Certification required. 5. Licensed Practical Nurses – are preferred in some practices based on the nature of the work. Required Knowledge, Skills and Abilities 6. Knowledge: Current basic knowledge of medical procedures, instruments and drugs. Knowledge of customer service, health care and confidentiality regulations, computer and equipment technology, clerical knowledge, knowledge of the English Language to speak, write, read and understand policies, communications, medical orders, etc., general knowledge the human body and cultural awareness. **Skills:** Must be able to type 30 WPM Speaking skills to convey information; active listening skills to understand and respond appropriately; able to perform equipment maintenance and reassembly; complex problem solving skills; observation skills; mathematics skills to perform simple addition, subtraction, multiplication, division and averaging problems; locating information skills to find, fill in, compare or summarize information found in related graphics and an electronic health record. Effective communications and writing skills as appropriate for the needs of a diverse audience. Good organizational skills to work under time constraints. Abilities: Organization and categorization to sort and group items such as stock or supplies. Information ordering to file alphabetically, or order patients chronologically. Ability to work collaboratively in a team-oriented environment. Ability to comfortably and effectively interact with diverse populations. Must be able to handle patient and organization information in a confidential manner. Ability to demonstrate competency with a standard desktop and Windows-based computer system including, but not limited to, email, e-learning, intranet and computer navigation. Ability to use other software as required while performing essential functions of the job. **PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS** 1. Ability to keep hand and arm steady while performing tasks i.e. suture removal, drawing blood, obtaining vitals. Ability to make precise and coordinated movements of the fingers of one or both hands to grasp, manipulate or assemble very small objects, i.e. writing on small things like a test tube. Constant standing, reaching, walking, lifting and bending at the waist. Frequent computer work. 2. Potential exposure to blood and bodily fluids. Able to handle multiple tasks simultaneously. Remain calm and effective during emergency situations. Expected to utilize Universal Precautions. 3. Is continuously performing detailed tasks being subject to interruptions and continuously evolving and changing work priorities **Would primarily support Urgent Care. Urgent Care hours of operation are Mon-Fri 8a-8p and Sat 8a-2p. Position would include every other Saturday and rotating holidays.** **Highlights and Benefits** + Day 1 benefits, no waiting period!Comprehensive benefit packages available including medical, dental, vision, paid time off and 403B + Colleague Referral Program to earn cash and prizes + Unlimited career growth opportunities + Trinity Health offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran