***This is an open-pooled position. Applicants' education/experience will be considered and the position may be filled at a lower or higher level, as appropriate.***

Medical Assistant I

Minimum Qualifications: 

High school or equivalent. Certified or Registered Medical Assistant or graduate of an approved Medical Assistant program. CPR Certification required

Preferred Qualifications:

Experience starting IVs preferred 

Job Summary: 

To provide technical, supportive, age specific and developmentally appropriate patient care functions for assigned clinical area.

 

Job Duties:

Assists with patient flow within assigned outpatient clinic setting. Performs technical and supportive patient care skills, incorporating the patient's plan of care and following approved policy and procedure. Prepares and assists patients undergoing treatments, examinations, and procedures. Recognizes patient care priorities, treatment plan, objectives, and potential crisis. Recognizes and communicates patient needs and unusual occurrences with patients / families. Accurately documents / communicates interventions and measurements. Communicates relevant information to appropriate health care provider. Under supervision, completes accurate, concise, and legible documentation on patient clinic record. Assists in the maintenance of equipment, supplies, and the environment. Assists in maintaining a clean and safe environment. Checks equipment / supplies for expiration dates, electrical safety tags, intactness, and usability. Cleans equipment and returns to its proper place. Reports equipment and supplies needing replaced or repaired. Stocks rooms, carts, cabinets, etc. as assigned / requested. Respects and supports patient rights. Serves as patient / family advocate. Practices principles of patient and employee confidentiality. Utilizes available resources and seeks assistance in dealing with ethical dilemmas, as appropriate.

 

Work Schedule:

Monday through Friday, 1:00pm to 9:30pm.

Medical Assistant II

Minimum Qualifications:  

High school or equivalent. Three years experience. Certified or Registered Medical Assistant with a nationally recognized accreditation organization (AAMA, AMT, NCCT, NHA or other). CPR Certification required.

 

Job Summary: 

To provide technical, supportive, age specific and developmentally appropriate patient care functions for assigned clinical area. The Medical Assistant II may function as a member of a Patient Centered Medical Home clinical team or may function in a role that includes routine administrative and clinical tasks. The Medical Assistant II has advanced Medical Assistant skills and is proficient in independently maintaining a positive patient experience by consistently exceeding expectations in customer service and patient care.

 

Job Duties:

Assists with patient flow within assigned outpatient clinic setting. Performs technical and supportive patient care skills, incorporating the patient's plan of care and following approved policy and procedure. Prepares and assists patients undergoing treatments, examinations, and procedures. Recognizes patient care priorities, treatment plan, objectives, and potential crisis. Recognizes and communicates patient needs and unusual occurrences with patients / families. Accurately documents / communicates interventions and measurements. Communicates relevant information to appropriate health care provider. Under supervision, completes accurate, concise, and legible documentation on patient clinic record. Assists in the maintenance of equipment, supplies, and the environment. Assists in maintaining a clean and safe environment. Checks equipment / supplies for expiration dates, electrical safety tags, intactness, and usability. Cleans equipment and returns to its proper place. Reports equipment and supplies needing replaced or repaired. Stocks rooms, carts, cabinets, etc. as assigned / requested. Respects and supports patient rights. Serves as patient / family advocate. Practices principles of patient and employee confidentiality. Utilizes available resources and seeks assistance in dealing with ethical dilemmas, as appropriate. Respects and supports patient rights.  Serves as patient / family advocate.  Practices principles of patient and employee confidentiality.  Utilizes available resources and seeks assistance in dealing with ethical dilemmas, as appropriate.  Practices positive customer peer relations.  Participates in and supports continuous quality improvement activities at the clinic / departmental level, as appropriate.  Functions as an interdependent and supportive team member.  Answers patient calls with accuracy and properly document patient needs,  Appointment scheduling, including financial counseling for day surgery, reminder calls, patient financial responsibility and future appointments, Arrives patients including preparation of paperwork/charts, collection and receipting of copays, tokens distributed and authorized deferments,  Registration including eligibility, demographics and Medicare and third party coverage, communicates any obstacle to access or authorization to patient, referral source, UTMB Physician and clinical staff appropriately,  Dispositions patient within designated timeline. 

 

Work Schedule:

Monday through Friday, 1:00pm to 9:30pm.

Equal Employment Opportunity

UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.

Compensation