MEDICAL ASSISTANT- AULTMAN DEUBLE CARDIOTHORACIC SURGERY
Aultman Deuble Cardiothoracic Surgery is Northeast Ohio's premier Cardiothoracic Surgery practice with a 3-star program.
Aultman Deuble Cardiothoracic Surgery is dedicated to advancing cardiac and thoracic services in a setting that provides quality service to patients, the community and the organization.
Aultman Deuble Cardiothoracic Surgery has three board certified surgeons who specialize in Coronary Artery Bypass Grafting (CABG) surgery, Heart valve surgery, Maze procedure, Conventional and Video Assisted Thoracic surgery as well as Ascending/Descending thoracic aneurysm repair. Aultman Deuble Cardiothoracic Surgery is also involved with the Structural Heart team to include Transcatheter Aortic Valve Replacement (TAVR) and Transcatheter Mitral Valve Repair (Mitral Clip). Completing Aultman Deuble’s Cardiothoracic Surgery medical team is an advanced nurse practioner, two registered nurses, a medical assistant and 2 support staff members.
PURPOSE OF POSITION
The primary purpose is to provide clinical support to the physicians, advanced practice nurse and RN’s. Also, to provide clerical support to the practice manager and office specialist and work cooperatively with office structure.
RESPONSIBILITIES & EXPECTATIONS
Answering of phones
On clinic days may be required to check patients in and out
Check the physicians and/or APRN schedules frequently for any add-ons or updates
Review the patient's medical record prior to visit to verify completeness, including having test results available
Room patients in a timely fashion making sure to identify patient and compare date of birth with chart. Obtain vital signs, height and weight. Promptly document in chart.
Update prescription refill requests and delegate to provider for approval
Prepping charts prior to patient coming into office to see provider.
Complete STS scores on TAVR and Mitral Clip patient charts.
Accurately arrange for various hospital procedures and tests to be scheduled. This includes precertification, authorizations and communicating with the patient
Accurately complete medical forms (Example: FMLA, disability forms etc.)
Copy and release medical records according to office procedures
Documentation in the medical record shall be accurate, timely and complete.
Provides education to the patient and/or family for all testing that is ordered.
Restock and clean exam rooms after use according to protocol
Comply with all office policies and procedures.
Maintains confidentiality of information obtained in the course of performing duties.
On clinic days may be required to complete Cerner intake form and medication reconciliation.
Job Requirements
Graduate of an approved Medical Assisting Program
Currently a Certified or Registered Medical Assistant
Experience in Cardiology or Cardiothoracic Surgery a plus
Must have current up-to-date CPR training
Completion of all annual requirements including but not limited to OSHA, HIPAA, Safety, Employee Health service standards
Prompt and regular attendance with infrequent absenteeism and tardiness
Ability to meet and interact with the public in a courteous and professional manner
Effective interpersonal communication skills
Ability to work efficiently and accurately under conditions of stress with frequent interruptions
Must be able to work as a team and independently
Maintain a positive, friendly, and compassionate attitude
Must possess the ability to multi-task and work in a fast-paced environment
WORKING CONDITIONS
Monday through Friday. No weekends or holidays. Coverage of vacations. Lunch breaks are coordinated with other staff members for adequate coverage.
May be subject to occasional overtime before or after normal working hours.
Subject to frequent interruptions and changes in priority of duties throughout the day.
Subject to frequent moving/standing/sitting during working hours.
KNOWLEDGE OF
Modern operational methods of a surgical practice or willingness to learn, must have a basic understanding of medical terminology, usage of computer systems and clerical equipment, must have a clear understanding of the confidentiality laws that govern the patient/physician relationship.
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.