Are you a dedicated, detail-oriented Medical Assistant ready to make an impact in a fast-paced and growing specialty? UPMC Mercy Digestive Health is expanding, and we’re looking for the right person to join our dynamic care team!

What You’ll Do:
Room and triage patients with compassion and accuracy
Coordinate and schedule GI procedure appointments
Obtain and scan medical records to support provider documentation
Collaborate closely with a team that values initiative and strong communication

Why Join Us?
We’re not just a department—we’re a team that’s constantly evolving. With our continued growth, there are exciting opportunities to develop both professionally and personally. You’ll be surrounded by supportive colleagues who are passionate about patient care and teamwork.

Who We’re Looking For:
We want someone who sees what needs to be done—and does it. A strong-willed multitasker who thrives in a collaborative setting. If you’re ready to jump in, take ownership, and grow with us, this is the place for you!

Responsibilities:

Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations. Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required. Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms. Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history, taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families. Answering calls and providing pertinent information including patient education as directed. Perform phlebotomy, EKG’s, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record. Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures. Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.