Medical Assistants assist physicians with various aspects of patient care (including clerical, environmental, and organizational tasks) ensuring patient satisfaction. Additionally, they serve as the lead person for team regarding day-to-day workflow issues or office procedures. Title and Rate of pay will be based on Education and Experience **Responsibilities:** + Supports clinical workflow by guiding staff, assigning tasks, and assisting with supervisory duties. + Helps implement departmental goals and procedures, mentors new and existing staff, and serves as the Epic Care super user. + Collaborates with management to improve clinical operations, infection control, and patient assessments. + Leads staff meetings to communicate procedural updates and enhance service quality and safety. + Proficient in all practice-specific tasks, including managing medical records, scheduling, verifying insurance, and preparing charts. + Ensures exam rooms and equipment are cleaned and stocked per protocol. + Assists patients with mobility, vitals, screenings, and education. + Answers calls, provides information, and supports individualized patient needs. + Under physician supervision, administers injections, performs EKGs, phlebotomy, and assists with procedures. + Ensures compliance with HIPAA, OSHA, and other regulatory requirements, maintaining confidentiality and adhering to all policies. + High school diploma or equivalent is required. + Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT) + OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA) + OR at least 1 year of patient care experience required. + Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities. + Previous Outpatient experience preferred **Licensure, Certifications, and Clearances:** + CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire. + Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) + Act 31 / 33 / 34 / 73 with renewal **UPMC is an Equal Opportunity Employer/Disability/Veteran**