Medicaid Enrollment Unit Manager Date Posted: Aug 8, 2025 Requisition ID: 463618 Location: Indianapolis, IN, US, 46204 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Department of Child Services (DCS): Join a group of passionate, dedicated public servants to support one of Indiana’s most critical missions! The Department of Child Services helps children who are victims of abuse or neglect and strengthens families through services that focus on family support and preservation. We pursue permanency for children and families through reunification, guardianship, and adoption. Our services also encompass foster care, child support, and transitional support for those adjusting to adulthood. Our culture is built upon our MVP foundation: Mission: Champion Indiana’s future by protecting children and strengthening families with compassion and determination. Vision: Every child in Indiana thrives in a safe, loving, forever home. Purpose: Ignite hope. Cultivate joy. Role Overview: The Medicaid Enrollment Unit Manager supervises Human Service Consultants who enroll children in Medicaid. You will be a liaison between DCS and the Office of Medicaid Policy and Planning (OMPP) about issues between children who are in the care of DCS and managed care entities (MCEs). Salary: The salary for this position traditionally starts at $59,800, but may be commensurate with education or work experience. A Day in the Life: Responsibilities include: + Direct, plan, or implement Medicaid policies, objectives, or activities to ensure continuing operations or to increase productivity. + Interpret and explain Medicaid policies, rules, regulations, or laws. + Work closely with Family Case Managers and Probation officers to ensure that wards of the state are coded correctly and receiving all the medical resources for which they qualify. + Troubleshoot wardship Medicaid cases. + Recommend and implement corrective action plans to solve program problems. + Ensure Medicaid program requirements are met by federal and state guidelines. + Send transmittals, which are forms used when an action needs to be taken on a child's Medicaid case. + Place children on wardship Medicaid, and process wardship Medicaid closures. + Process emails received from FSSA that are sent to the Medicaid Enrollment Unit mailbox. The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time. This position is exempt from overtime compensation for additional work hours that may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary. What You'll Need for Success: The ideal candidate in this role should minimally have either + a Master’s Degree with 3+ years of experience, or + a Bachelor’s Degree with 5+ years of experience, or + a Associate’s Degree with 7+ years of experience, or + at least 9+ years of experience applying the below, outlined knowledge, skills, and abilities in a similar role. You must meet the following requirements to be considered for employment: + Specialized knowledge in program subject matter obtained through experience and/or education. + Extensive knowledge of provider agencies and their programs and services. + Extensive knowledge of all source materials and references including federal and state laws governing the programs. + Ability to develop and implement new principles and policies and discern any far-reaching implications. + Ability to present to both internal and external customers, the public, government officials, and other stakeholders. + Analyzing information and evaluating results to choose the best solution and solve problems. + Ability to work effectively with a wide variety of stakeholders. + Ability to prepare monthly finance and accounting reports to maintain program budget and grants. + Ability to delegate work, set clear direction, and manage workflow. + Ability to effectively give feedback, provide guidance or corrective action, coach, and develop employee skillsets. + Able to perform essential functions with or without reasonable accommodation. Supervisory Responsibilities/Direct Reports: This role may serve as a team lead for an assigned work group. Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefits package for full-time employees that includes: + Three (3) medical plan options (including RX coverage) as well as vision and dental plans + Wellness Rewards Program: Complete wellness activities to earn gift card rewards + Health savings account, which includes bi-weekly state contribution + Deferred compensation 457(b) account (similar to 401(k) plan) with employer match + Two (2) fully-funded pension plan options + A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: + 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers + Up to 15 hours of paid community service leave + Combined 180 hours of paid vacation, personal, and sick leave time off + 12 paid holidays, 14 in election years + Education Reimbursement Program + Group life insurance + Referral Bonus program + Employee assistance program that allows for covered behavioral health visits + Qualified employer for the Public Service Loan Forgiveness Program + Free Parking for most positions + Free LinkedIn Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov. Current Employee? Click here (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=indianaoff) to apply.