**Company description** Hi there! We’re Razorfish. We’ve been leading the marketing industry with our digital expertise since the start of the internet. But in 2020, we did a full reboot. What’s different? It all starts with people. Weird, wonderful, complex people - with diverse backgrounds in strategy, creative and technology. But no matter how different we are, we all have one thing in common. We believe our differences are our strength. So we push for inclusion, challenge convention and bring in new perspectives, to inspire new ideas. Because when we connect by understanding what makes people different, we can create unforgettable experiences that enrich lives. Join us at razorfish.com. **Overview** The Media Operations Supervisor/Media Account Supervisor oversees the daily trafficking work managed by Media Operations Associates and Coordinators and understands both the end-to-end processes and nuances pertaining to onsite products. The Supervisor works closely with the client and internal teams to ensure processes run smoothly and serves as an expert in ad serving technology and organization. + Establishes, maintains, and evolves standard operating procedures related to Media Operations in order to meet current & future needs off the client's Advertising business + Represents the Media Operations team for all training and teach out needs/requests + Leads MO introductions for new client team members including initial onboarding and subsequent MO process deep dives as requested + Serves as final point of escalation when additional MO insight is required + Delegates tasks/projects to MO team members and monitors progress/completion + Provides integration support in partnership with client + Lays groundwork and drives optimization strategy in partnership with client and Media Activation teams + Regularly evaluates and updates optimization documentation and workflow + Manages programs to monitor and address ARR in daily campaign work, including reports and dashboards in partnership with analytics teams + Maintains team organization and division of work for MO team, reevaluating structure based on business needs + Maintains org charts and other documentation where org is depicted Ideal Candidate should have: + Knowledge of retail media networks; hands on experience within an RMN preferred + Demonstrated success translating complex technical concepts into layman’s terms and tailoring approaches to both technical and non-technical teams + Exceptional communication skills and is comfortable leading and supporting in person and virtual presentations to cross functional teams **Qualifications** + Must have 1-2 years of experience working within Google Ad Manager with an emphasis on trafficking and campaign management + Proficient in Microsoft Excel and project management tools (e.g., Smartsheet). + 5-7 years of overall media or digital marketing experience; minimum of 3 years online media + Bachelor’s degree (BA/BS) from a four-year, accredited college or university **Additional information** At Publicis Groupe, we offer medical and voluntary benefits to our freelancers and temporary employees. Voluntary benefit options include supplemental medical insurance, transportation, and parking benefits, legal benefits, pet insurance, and auto and home insurance. You must be actively employed for 90 consecutive calendar days in order to be eligible for Publicis medical and voluntary benefits. You will also be eligible to participate in the Publicis 401(k) Plan after you complete 1,000 work hours in a consecutive 12-month period. Razorfish is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com. All your information will be kept confidential according to EEO guidelines. Compensation Range: $35.53 - $51.09 hourly. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 08/29/25.