KEY ACCOUNTABILITIES: • Travels to assigned stores working with the Department Manager and staff to share merchandising plans for departments to meet sales, gross and labor targets. • Works with and counsels department Managers and Store Directors in all aspects of product merchandising and customer service. • Visits stores and evaluates on overall department presentation, cleanliness, compliance and program execution to company policy and procedures. • Measurers store level performance through department sales, gross profit and labor percent. • Executes plans measured through store visits, reviewing results of plans, and observing store department conditions. • Determines success of training programs by reviewing and assessing evaluations. • Provide work guidance to store associates in areas such as product knowledge, sales and marketing techniques, understanding of profit and loss and compliance with company policies. • Trains department managers basics of the business and managing their department. • Provides input to Store Director on Store Department Manager performance.