Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.  

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.  

Apply now for the position of MEA CS Remote Services Specialist to join our team based in Cairo, Egypt. 

Your role: 

You will be responsible for the Remote Services tasks in MEA 

You will actively supporting the Remote Services activities in Egypt 

Finding, designing, and implementing innovative solutions for SRS, RuH and Remote Services 

As a Remote Services Specialist, you will cooperate intensively in the entire MEA countries with: 

Remote Services Specialists in MEA 

Service Operations and Customer Care Center teams 

Field customer Service Engineers to support them on technical issues 

Relevant Headquarter Remote Services partners 

Be accountable for Connectivity targets in the respective area 

Identifying appropriate measures to support and empower the customers to drive connectivity 

Monitors and analyzes the progress of Remote Services tasks in respective area 

Frequent communication and follow up on all pending Remote Services topics (e. g. new connections, lost connections, etc.) 

Proactively monitoring the SRS, RuH and Remote Services connections and ensure the RuH readiness of all connected systems 

Frequent monitoring of remote updates and initiating proactively necessary steps to perform the updates remotely 

Your qualifications and experience: 

Technical Degree in electronics or telecommunication or similar field 

3 - 5 year’s experience in healthcare industry is a plus 

Strong knowledge of medical device networking 

Ability to work with cross functional teams and processes 

Strong communication skills 

Knowledge of remote connectivity is a plus 

Proficiency in English and Arabic is a must 

Your attributes and skills: 

Self-motivated and driven to achieve business success. 

Proven track record of meeting and exceeding sales targets. 

Knowledge and experience in tender processes. 

Expertise in MR product portfolios and clinical marketing within a B2B healthcare environment. 

Ability to think strategically, take initiative, and drive innovation. 

Willingness to travel extensively within the MEA region. 

To find out more about the specific business, have a look at Products & Services - Siemens Healthineers (siemens-healthineers.com) 

Who we are:  
We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. 

How we work: 
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site at Careers (siemens-healthineers.com) 

As an equal opportunity employer, we welcome applications from individuals with disabilities. 

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities. 

To all recruitment agencies:  

Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.