**DESCRIPTION** The Master Trainer will work with direct reports to plan, design, develop, deliver, and manage training content, tools, and processes for program retailers as well as both new hires and existing sales team members. The role will also monitor effectiveness against business objectives; analyze and report on ROI, and conduct market visits to assess and coach to performance opportunities in concert with region leadership. This position will work closely with the Director of Client Services, Account Manager, Learning Services Department, Field Team Leadership, and the Client’s training department. **RESPONSIBILITIES** + Work with internal team to perform needs assessments; identify potential skillset/knowledge gaps + Collaborate with key stakeholders to build training plans. Prioritize, develop and/or update, implement and administrate program learning, and development engaging curricula and tools; includes new hire and existing employee learning as well as on-going development + Responsible for incorporating creative strategies that include experiential, challenge based, and action learning opportunities to ensure successful job performance. Create engaging learning environments and content for both in-person and e-learning settings + Manage multiple complex learning projects simultaneously; establish project timelines and deploy resources based on capability and capacity, while ensuring effective utilization of defined training budget + Monitor and measure performance and effectiveness of training programs. Compare results against expected business objectives. Analyze and report on ROI + Participate on National Field Calls and deliver in-person training at various events and meetings throughout the year to ensure consistency in content/message across all markets + Assess existing training content/tools as well as delivery methods and systems + Meeting the physical requirements – listed below + Other duties as assigned **QUALIFICATIONS** **Work Experience Requirements** + 3–5 years’ experience or equivalent demonstrated success in a training, leadership, and/or operational role + 3–5 years manager/supervisor experience a plus **Knowledge, Skills and Abilities Requirements** + Advance communication and presentation skills + Strong analytical, strategic thinking, problem solving, planning and organizational skills + Excellent people skills; relationship building, influential, motivational + Superior multi-tasking abilities; willingness to dive in wherever needed while still keeping assigned projects on track + Adept at reprioritizing tasks based on immediate business needs + Ability to apply a consultative approach when working with key stakeholders and business executives + Documented experience working with diverse audiences including a remote field team + Ability to excel in both a leadership role as well as an individual contributor **ABOUT US** Mosaic is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. As a leading North American integrated marketing agency, Mosaic specializes in everything from experiential marketing, commerce + retail media and field marketing, to design and production. With a 35+ year history, Mosaic has office hubs in Chicago, Dallas, and Toronto and full reach across North America. We focus on creating brand experiences that connect brands with consumers in creative and relevant ways. Mosaic’s ultimate mission is to propel our client’s business, culture, and communities forward to make the human experience better. We are diverse, yet like-minded individuals, and we believe in taking risks and creating shared experiences, not just for our clients, but for each other. Every associate is given the keys to charter new ground as they collectively live in the moment of building memorable experiences together. Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. By applying, you agree to our Privacy Policy and Terms and Conditions of Use. **\#DiscoverYourPath** Acosta, and its subsidiaries, is an Equal Opportunity Employer **Job Category:** Administration **Position Type:** Full time **Business Unit:** Marketing **Salary Range:** $72,600.00 - $85,000.00 **Company:** Mosaic Sales Solutions US Operating Co, LLC **Req ID:** 7103