**Job Description** **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Matter.** You work with functions and business units to develop strategic roadmaps and to plan agreed-to outcomes. In this role, you ensure that commitments are met, and serve as the point of contact for Mondelēz International Digital Services. **How you will contribute** + Drive improvements in key data performance indicators (KPIs) and service level agreements (SLAs). + Ensure data accuracy and consistency to support revenue generation, cost optimization, and regulatory compliance. + Share best practices and support the super key user community to optimize operational processes and meet performance targets. + Act as a key user for data processes within local and regional projects. + Provide training, testing, and documentation for data processes within your area of responsibility. + Act as a key user for data processes within local and regional projects. + Provide training, testing, and documentation for data processes within your area of responsibility. **What you will bring** A desire to drive your future and accelerate your career. You will bring experience and knowledge in: Shared Services Expertise: Proven experience working within a shared services environment. Relationship Management: Skilled at building and maintaining effective partnerships with internal stakeholders and external suppliers. Customer-Focused Approach: Strong customer service experience with a dedication to providing exceptional support. Communication & Problem-Solving: Excellent communication, organizational, problem-solving, analytical, and multi-tasking abilities. Adaptability & Initiative: Ability to operate effectively in a dynamic environment and proactively address challenges. Data-Driven Decision Making: Proficient in using data to develop insightful recommendations and inform strategic decisions. Financial Acumen: Solid understanding of key performance indicators, managerial reporting, forecasting, and budgeting processes. No Relocation support available **Business Unit Summary** **At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.** **We have a rich portfolio of strong brands globally and locally including many household names such as** **_Oreo_** **,** **_belVita_** **and** **_LU_** **biscuits;** **_Cadbury Dairy Milk_** **,** **_Milka_** **and** **_Toblerone_** **chocolate;** **_Sour Patch Kids_** **candy and** **_Trident_** **gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum.** **Our 80,000 makers and bakers are located in more** **than 80 countries** **and we sell our products in** **over 150 countries** **around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen—and happen fast.** Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. **Job Type** Regular Relationship Management Global Business Services At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast. Join us and Make It An Opportunity! Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.