Marketplace Consultant, Heavy Bulky Strategic Account Services (SAS)
Amazon.com
Our vision is to make Amazon the best place for third party Sellers of all sizes to grow and serve customers, leveraging world-class tools and services. The Heavy & Bulky Strategic Account Services (SAS) team is seeking a dynamic and motivated Marketplace Consultant to manage Sellers on the paid services program, delivering actions independently and proactively. This includes regular and proficient business analysis, appropriate reporting and making proactive strategic business recommendations by using a wide set of Amazon tools.
The Marketplace Consultant is responsible for working with up to 12 Selling Partners as part of SAS program, to help them grow their business on Amazon’s EU Marketplace. Your core role is to support your Sellers to drive their business growth and program satisfaction by working backwards from their goals and developing a jointly aligned roadmap. You will build a relationship with them and use your analytical know-how to proactively identify and provide advice on opportunities for their Amazon account.
The ideal candidate will:
- Run Business Analyses: Produce business recommendations and actionable insights by using a wide set of analytical tools to interpret customer data.
- Consultancy: Use your comprehensive Amazon knowledge to understand Sellers need and leverage our solutions for their priorities.
- Support Execution and Operational Troubleshooting: Support your Sellers by guiding the execution of strategic plans, answering ad-hoc questions, and help overcome operational and subject-specific challenges.
- Build relationships: Gain the trust of each managed Seller by close collaboration and delivering results. Use trust to build and maintain strong relationships with your stakeholders.
- Business Reviews: Prepare and present performance deep dives to facilitate a monthly discussion around business progress, current challenges, and strategic plans with your Selling partner.
- Develop expert knowledge across the breadth of all SAS levers (Fulfillment, Expansion, Marketing, Sustainability, Brand and Catalog Optimization), owning a specific subject within our service organization with the goal to support peers, invent processes/tools to the benefit of our internal and external stakeholders
The Marketplace Consultant is responsible for working with up to 12 Selling Partners as part of SAS program, to help them grow their business on Amazon’s EU Marketplace. Your core role is to support your Sellers to drive their business growth and program satisfaction by working backwards from their goals and developing a jointly aligned roadmap. You will build a relationship with them and use your analytical know-how to proactively identify and provide advice on opportunities for their Amazon account.
The ideal candidate will:
- Run Business Analyses: Produce business recommendations and actionable insights by using a wide set of analytical tools to interpret customer data.
- Consultancy: Use your comprehensive Amazon knowledge to understand Sellers need and leverage our solutions for their priorities.
- Support Execution and Operational Troubleshooting: Support your Sellers by guiding the execution of strategic plans, answering ad-hoc questions, and help overcome operational and subject-specific challenges.
- Build relationships: Gain the trust of each managed Seller by close collaboration and delivering results. Use trust to build and maintain strong relationships with your stakeholders.
- Business Reviews: Prepare and present performance deep dives to facilitate a monthly discussion around business progress, current challenges, and strategic plans with your Selling partner.
- Develop expert knowledge across the breadth of all SAS levers (Fulfillment, Expansion, Marketing, Sustainability, Brand and Catalog Optimization), owning a specific subject within our service organization with the goal to support peers, invent processes/tools to the benefit of our internal and external stakeholders
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