To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Operations

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce’s Global Field Marketing (GFM) team is at the forefront of driving demand for the Agentic Enterprise and our key products. The Strategy & Operations team works across the GFM team to drive strategic direction, accountability, and consistent, foundational operations. We are seeking a Marketing Strategy & Operations Senior Lead to join GFM’s Strategy & Operations team. As part of the Strategy & Operations team, this individual will help set the foundations and lead the global organization through annual, quarterly and ongoing planning, measurement, forecasting and goal setting. This team member will set the bar for being a collaborative, trusted business partner that can operate in a fast-paced environment while maintaining high standards. They will bring simplicity while acknowledging the nuances of a complex and scaled go-to-market. 

Key Responsibilities:

Own the rhythm of the business for the Global Field Marketing team 

Connect into business, product, and marketing rhythms of the business - understanding company goals, identifying key initiatives, and surfacing performance for the marketing organization

Drive evolution and maintenance of marketing strategy as documented in the V2MOM (Salesforce’s strategic planning framework) 

Translate marketing plans and performance to business strategy

Create understanding of performance of marketing activities and how they are impacting the targeted outcomes

Drive regular updates, accountability and reporting on stated goals

Define key performance metrics and targets, build reports and dashboards to derive insights into the health of the business, identify areas of weakness, and present improvement recommendations to leadership

Reconcile data driven inputs from budgets, performance data, company and business results, market and competitive intelligence into strategic insights

Deliver through cross functional partnership with budget owners, business owners, analytics, business owners, and other Strategy & Operations teams 

Narrative writing (in the style of the Amazon 6-pager,) strategy slides and executive summaries 

Forecast - use historical resource and performance data to predict future outcomes 

Basic Qualifications:

Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

8+ years of professional experience, ideally in marketing strategy/business operations roles

Excellent verbal and written communication skills 

Executive presence and presentation skills 

Strong interpersonal and cross group collaboration skills

Self-starter and high degree of motivation to go above and beyond the task at hand

Preferred Qualifications:

8+ years of marketing strategy, operations or planning experience, preferably in a technology company

Consulting experience is a plus

Experience with data analysis and financial modeling

Ability to translate complex information into easily consumable insights

Ability to influence and impact without authority, operate in ambiguity, and solve difficult problems

Ability to drive simplicity within a complex and matrixed environment

Experience with Tableau 

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

For Washington-based roles, the base salary hiring range for this position is $155,400 to $213,800.