**Description** At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **How will you make an impact in this role?** We are looking for a high-impact leader to join our Acquisition team as Director of Internal Acquisition and Digital Enablement. In this role, you will lead the strategy and execution across Cross-Sell initiatives (supplementary cards, upgrades, etc.), Online Leads Sales & Digital Onboarding. Your leadership will be instrumental in driving improvements in productivity, cost per acquisition, efficiency, and sales quality across the online acquisition funnel—while closely managing plan expectations tied to revenue delivery + Lead Customer acquisition efforts for the Consumer and Small Business Card portfolio, leveraging Digital and Telemarketing sales channels. + Drive incremental revenue by accelerating cross-sell (Internal Acquisition) through smart targeting, product mix and channel strategy. + Lead and implement strategies to enhance sales effectiveness, focusing on solution selling capabilities across the team. + Leverage insights and needs from Customer Experience perspective to deliver superior journeys to improve conversion. + Oversee and optimize the sales pipeline to ensure health, conversion, and alignment with business targets. + Drive channel development and vendor partnerships aligned with the Quality Growth Strategy. + Foster a high-performance, collaborative culture across cross-functional and digital sales teams. + Apply strong numerical and analytical skills to manage plan expectations, assess revenue impact, and monitor financial performance of acquisition initiatives. **Minimum Qualifications** + Proven experience in multichannel sales including Online, Digital, TMK and Cross-Sell. + Demonstrated ability to lead high-performing sales teams and build structured, scalable acquisition processes. + Strong analytical and financial acumen to model revenue forecasts, assess ROI, and manage performance to plan. + Expertise in pipeline management, sales execution, and strategic planning. + Strong leadership presence with a track record of motivating teams and influencing across matrixed environments. + Experience developing and executing successful digital sales strategies. + Skilled in building top-tier sales teams through performance management and continuous enablement. + Strong interpersonal and stakeholder management skills. + University degree in Business or a related field. + Project Management. + Fluent in English. **Qualifications** We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + Support for financial-well-being and retirement + Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + Generous paid parental leave policies (depending on your location) + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. **Job:** Sales **Primary Location:** Mexico-Mexico City-Mexico City **Schedule** Full-time **Req ID:** 25009095