Marketing Operations Manager

Do you have a passion for process and a love of problem-solving? Can you design business workflows that maximize productivity while stakeholders sing your praises?  

We are looking for a Marketing Operations Manager to play a pivotal role in the APAC Marketing function. Based in Sydney, this leader will help to shape marketing business processes, working to implement best practice campaign planning, budget management and lead handling that raise the bar for a dynamic marketing team keen to be more productive. This role utilizes a deep understanding of data and analytics to understand what can be improved and works collaboratively with cross functional leaders to impact change.

About the Role

In this opportunity as Marketing Operations Manager, you will:

Operational Efficiency: Use a strong data and analytics skill set to understand team performance, and design technology or process solutions that allow the team to go faster.

Influence Business Processes: Partner with cross-functional stakeholders to improve workflows, such as lead handling and campaign design.

Team Excellence: Own Marketing team training and onboarding, including managing external vendors.

Data Compliance: Take the lead on ensuring Marketers remain compliant and are up to speed with data regulation. 

Change Management: Project manage team updates, such as the release of new global MarTech, implementation of AI tools or onboarding new product acquired teams.

Innovation: Join a strong Marketing Leadership team reporting to the Regional CMO focused on innovating client experience and finding new avenues of growth across the business.

About You

You’re a fit for the role of Marketing Operations Manager if you have the following required qualifications:

You have 5 years’ experience working in Marketing Operations.

You have experience in matrixed organizations operating across APAC.

You live and breathe data analytics and can quickly interpret team performance for a B2B marketing organization.

You have experience with a wide range of MarTech and an interest about learning everything there is to know about new tools.

You are a self-starter capable of identifying and solutioning problems before they impact the wider business.

You have excellent communication skills and can tell a complex story in ways non-technical peers and leadership can understand.

You have strong business acumen and can hold your own in cross-functional decision-making.

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What’s in it For You?

Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.