Role SummarySplunk is looking for a Marketing Operations Manager to help support internal stakeholders with procurement submissions, project intakes and operational requests across the entire marketing organization. This role will act as a liaison between marketing, finance and procurement teams to ensure requests are justified appropriately, submitted correctly and processed efficiently. We are looking for a person who loves project management, thrives on attention to detail and thinks critically when it comes to continually improving marketing processes. You will work closely with the Marketing Operations and Field Marketing Teams to synthesize budget and business justifications with accuracy and clarity. You are comfortable working in a fast-paced environment where priorities and responsibilities shift with the business.What you’ll get to goAs an Marketing Operations Manager on the Marketing Operations Team, you will have the opportunity to assist in a wide range of initiatives:Play a hands-on role in the planning, execution and tracking of key investments across various functional marketing groupsManage intake submissions, track approval statuses, and maintain workflow visibility using Adobe Workfront or similar platformsReview incoming requests for accuracy, completeness, and alignment with procurement and budgeting policiesBuild documentation to aid in workflow enablement, submissions of program/projects and navigation of internal processesConduct regular audits to increase system quality, resolve inconsistencies and enhance workflows and processesProvide ongoing enablement across the marketing organization to solidify system understanding and further support utilization through training videos and documentationPresent findings and recommendations to standardize processes and streamline vendor engagementsMust-have QualificationsBachelors in Marketing, Technology, or related field, or equivalent years of industry experience.At least 1+ years hands-on experience with SAP Ariba, Uptempo Allocadia or similar procurement/budget planning softwareAt least 1+ years of hands-on experience with Adobe Workfront or similar intake/project management platformsStrong understanding of intake workflows, approval routing, and vendor management processesFamiliarity with reviewing agreements/contracts and defining SLAs & deliverablesProcess orientated, highly organized, excels at multitasking; strong documentation, coordination and project management skillsExcellent written and verbal communication and problem solving skills and an ability to convey complex workflow concepts to stakeholders
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