The Marketing Operations Manager will work across North America (US, Canada, Mexico) supporting the Alexa Brand & Integrated Marketing team with the planning and execution of mass advertising, social, and other marketing initiatives across North America, including the U.S., Canada, and Mexico. This role will play a critical part in ensuring seamless operations for media, budget, and creative workflows. This includes working closely with internal cross-functional teams, media partners, and external agencies to manage key operational processes including budget tracking, invoicing, creative trafficking, and reporting. This role will also help document and improve marketing playbooks, refining best practices for budget management, media operations, and campaign execution.

Key job responsibilities
1. Budget & Financial Management: Owns budget tracking and reconciliation for North America marketing campaigns. Manages invoicing, purchase orders (Pos), and vendor payments, ensuring timely and accurate processing. Works closely with finance and procurement teams to align on budget forecasting and spend tracking.
2. Media & Creative Operations: Maintains media flowcharts, tracking all active and planned media investments. Oversees creative asset trafficking, ensuring timely delivery to media partners and internal social teams. Collaborates with media and creative teams to streamline asset management and distribution.
3. Reporting & Documentation: Develop and distribute weekly and regular reporting on budget, campaign performance, and media delivery. Supports the team in documenting an improving playbooks for marketing operations, including A) budget management processes, B) media planning and execution workflows, and C) rhythms of business (ROB) and cross-functional coordination.


A day in the life
Step into the center of one of the world’s most ambitious marketing engines, supporting a leading consumer AI brand at the forefront of innovation. As Marketing Operations Manager for North America, you’ll bring order to media and creative chaos—tracking budgets, trafficking assets, and powering mass advertising across the U.S., Canada, and Mexico. You'll partner across teams to deliver bold, first-of-their-kind campaigns that are redefining how consumers experience AI. This role is for those who thrive in fast-moving environments and want to help shape the future of modern marketing—one flawless campaign at a time.

About the team
Alexa Marketing is a dynamic team of advertising, media, social, lifecycle, and channel marketers. We are a diverse and collaborative team united by our mission to make Alexa an indispensable part of customers' lives.