Marketing & Community Manager
Hyatt
**Description:**
**Summary**
The Marketing Community Manager will exceed the expectations of all Bunkhouse customers, internal and external, in a multitude of tasks that include, taking charge in all outward facing marketing efforts for Hotel Magdalena, Summer on Music Lane, and Equipment Room to ensure that all deliverables uphold Bunkhouse’s brand standards.
A Marketing Community Manager must develop and maintain the company’s culture, values, and reputation in the public eye, and with all staff, guests, vendors, and partners. This individual must promote the Bunkhouse Mission in all actions and decisions and are accountable to the overall team.
Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.
**Qualifications:**
**Knowledge, Skills, and Abilities:**
· 3 years in non-traditional marketing, social media, events, or related field.
· Photography / video experience preferred.
· Hotel and / or Food & Beverage experience preferred.
· Ability to adapt schedule based on event needs.
· Excellent verbal, written, and graphic communication and interpersonal skills.
· Ability to prioritize, plan, and organize.
· Be a clear thinker, remaining calm and resolving problems using good judgement.
· Provide clear directions and communication.
· Work cohesively with coworkers as part of a team.
· Meticulous attention to detail.
· Guest-service oriented.
· Proactive initiative and flexibility.
· Punctual; professional appearance always.
· Impeccable discretion and confidentiality.
Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently with or without reasonable accommodation.
**Job Responsibilities:**
· Lead monthly marketing meetings with hotel, restaurant, and bar team to ensure their needs are met, on brand and within budget for all collateral, event, digital, PR, photography, room promotions and more.
· Coordinate and execute marketing efforts for the Equipment Room alongside corporate and property teams.
· Develop and manage a content/social media calendar for three accounts (Hotel Magdalena, Summer on Music Lane Equipment Room), receiving approvals from the corporate team.
· Photograph occasional marketing assets for F B specials, retail, events and more.
· Assist in producing larger scale internal photo shoots (creating shot lists, coordinating with property team to ensure all props, glassware, etc. is in house, working on set to make sure photography looks on brand for the hotel/F B outlets)
· Manage logistics for external photoshoot/video requests that are approved by the corporate team.
· Work with Bunkhouse art team on project managing collateral needs (operational, event, menu updates, etc.)
· Organize, manage, and develop marketing and programming calendar for the full year.
· Work with external Digital Marketing team to ensure creativity is refreshed and copy is on brand as well as maintaining our internal digital audit.
· Manage vanity website updates.
· Submit email blast features for Bunkhouse newsletters.
· Work in tandem with the sales team to ensure they have the collateral needed.
· Assist in PR needs, including press stays, coordinating room drops, gathering press quotes and more.
· Get creative when it comes to event ideas, partnerships and programming efforts and support hotel operations during need periods.
· Manage monthly and annual budgets, including regular check-ins to track performance and identify variances.
**Working Conditions/Environment**
+ The noise level in the work environment is usually moderate.
+ The person in this position may have to lift up to fifty (50) pounds on a daily basis; anything over fifty (50) pounds is considered a minimum two (2) person lift.
+ The person having this position may have to sit for one (1) hour, stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for eight (8) hours per day.
**Primary Location:** US-TX-Austin
**Organization:** Hotel Magdalena
**Pay Basis:** Yearly
**Job Level:** Full-time
**Job:** Administration
**Req ID:** AUS009554
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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