**Job Location:** Kraków, Poland (onsite) **What we do** At Cognizant, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital. In Poland, our offices are located in Gdansk, Wroclaw, and Krakow. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits. Be Cognizant! **What you will do:** + Reviewing maps data to assess accuracy against client policies, + Engaging with businesses, predominantly via outbound phone calls, to verify their business information, + Updating client platforms based on collected information, + Making well-balanced decisions based on market-specific knowledge and flagging discrepancies to resolve inquiries related to defined policies and procedures. **Your profile:** + Proficiency in **Italian** at a minimum. **B2+ level and English at B2+ level** , + Excellent verbal and written communication skills - customer engagement is the critical part of this role, + Proficient user of the MS Office package and Google Sheets, + Ability to build and maintain effective customer/vendor relationships, + Attention to detail & problem-solving skills, + Good time management, prioritization skills, and ability to work under time constraints and without careful oversight, + Ability to work in a multicultural environment, + You would need the new ID/Passport after 2019 **We offer:** + Opportunity to be part of a global organization focused on development, + Open-minded and multinational environment, + Training & development opportunities, + Professional development and a clear career path, + Extensive benefits package: Multisport Card, Lux Med medical healthcare including dental care, life insurance, and cafeteria benefits. For more information about Cognizant, visit https://www.cognizant.com/en-pl/ If you are looking for another opportunity and are interested in the company, do not hesitate to apply online! Stay up to date with our recent events – follow us on LinkedIn at https://www.linkedin.com/company/cognizant/ or Facebook at https://www.facebook.com/CognizantPoland We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. \#LI-NM01 Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.