Mgr Mfg Engineering **Job Description:** **Manufacturing** **Engineering** **Manager –** **Returns** **Location: Olive Branch, MS** **_Applicants must be authorized to work in the U.S.; Sponsorship is not available for this position at this ti_** **_me._** _Milwaukee Tool’s_ _Returns_ _experience is a customer expectation and a competitive advantage. The_ _Engineering_ _Manager’s primary role is to create the culture,_ _team_ _,_ _systems,_ _and infrastructure_ _that_ _designs,_ _enables_ _,_ _and supports_ _all aspects of production and productivity in_ _R_ _eturns (RGA) and Service Operations_ _._ _Reporting to the_ _Sr Engineering Manager_ _and responsible for engineering in_ _the_ _Olive Branch, MS Returns operation_ _(_ _RGA_ _)_ _, this position is_ _a key member of Service Operations leadership_ _. The successful candidate will lead_ _a_ _team_ _in the Returns Dept_ _and will collaborate closely with_ _leaders_ _in both_ _Service Hubs_ _and at the corporate level_ _._ _This role will build and continuously develop teams centered on engineering expertise and with the depth necessary to support a fast-growing_ _Returns Dept (_ _RGA_ _)_ _._ Main Duties and Responsibilities Culture, Environment, & Team Leadership + Build and maintain a culture anchored on Milwaukee’s core values: Candid | Obsessed | Speed, Agility, and Urgency | Never Settle, Always Improving | Empowered leaders. + Create and maintain environments that are obsessed with providing world-class engineering disciplines in coordination with sister plants, corporate counterparts, and support organizations. + Continually develop the Engineering teams themselves, increasing their skills as educators and professionals. + Participate in and ensure proper day-to-day leadership of the engineering workforce.  **Production Engineering** + Provide day to day support for production/returns operations. Lead or assist with problem solving to minimize downtime, maximize throughput, and ensure safety and quality. + Create and maintain documented work instructions for all plant operations. Collaborate closely with in-plant counterparts to implement new procedures as well as changes, revisions, and corrective actions. + Coordinate with IT to prioritize, test, and validate changes to shop management systems. + In partnership with in-plant Leadershipcreate and implement a robust 6S (5S+Safety) program. + Manage outlets for Products (ie. Liquidation, NAD, Donation, Scrap) + Partner with Marketing and other business units for new high-value outlets for returned products + Lead all large initiatives/projects that will impact Returns/Service Operations in Olive Branch, MS **New Product Development** + Actively collaborate with in-plant and corporate counterparts to implement the Service new- product-development process (“Service VIGOR”). This includes: + Providing inputfrom concept through end of life on how tool design / features can improve Service. + Creating work instructions, guides, training videos, and other documentation. + Designing, testing, and procuring fixtures and tooling for return operations. + Assisting in-plant counterpartsin launching new products onto the floor. + Assist in defining outlets for when new products are returned. **Quality** + Collaborate with Hub and Corporate Quality teams to integrate Quality into all processes + Provide Returns observations and recommendations during all KPI/Metricreviews. + Assist in implementing all Quality improvement changes to affected processes. **Productivity** + Identify and lead day-to-day process improvement activities as well as major projects to increase productivity and cost effectiveness. + Quantify, track, and report the savings and improvements. Education and Experience Requirements + Requires a Bachelor’s degree in Mechanical, Industrial, or Electrical Engineering, Operations Management or Industrial Technology, or equivalent education/ work experience + Lean / Six Sigma certification or training is highly desired + 5+ years of experience in production-related engineering. + Experience with new product development and/or Design for Service is highly desired. + Experience in a Service repair environment is highly desired. + Experience in Returned Goods is desirable. + 3+ years of experience leading people is desirable. + Experience with enterprise-grade ERP systems.  + Expertise with Oracle and/or KÖRBER is highly desired.  + Demonstrated success in: + Creating a high-performingengineering organization centered around a strong company culture. + high-change / high-growth environments. + Working cross-functionally with geographically distributed support functions and sister plants performing similar activities. + Solid communication skills, both written and verbal, are required + Proficiency with Microsoft Office products is required (Word, Excel, PowerPoint, Outlook, TEAMS) + Travel during initial training will be regular and frequent. _Milwaukee Tool is an equal opportunity employer._ Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We endeavor to make this site accessible to any and all users. 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