Department:

Supply Chain Management

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

The Managing Director Technology Supply Chain Management is a high-impact role at the intersection of Technology, procurement, and enterprise strategy. Leading a team of 50+ Leaders and Cohearts, you’ll oversee the sourcing, negotiation, and management of complex Technology agreements across hardware, software, telecom, infrastructure, and professional services. This role partners closely with Senior Leaders up to the CIO, driving procurement strategies that fuel innovation, optimize costs, and manage risk across the enterprise. Success in this role requires a strong ability to guide strategic, high-stakes technology relationships and to proactively engage with Senior Technology and Business Leaders early in the planning process to enable smarter, longer-term decisions around technology cost and capability management. If you’re a decisive, collaborative Leader with deep IT sourcing expertise and a passion for building high-performing Teams, this is your opportunity to shape the future of Technology at Southwest Airlines. 

Additional details

The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours. 

U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. 

Model the Southwest WayGuide and lead Team Members using SWA talent management practices to coach, develop, and engage EmployeesAdhere to Company values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environmentInvest in Leadership and self-growth through participating in continuous learning and development

ResponsibilitiesLead the efficient execution of a high volume of procurement activities, ensuring timelines, budgets, and quality standards are metDrive data-driven decision-making and reporting on sourcing performance and cost savingsPartner with Technology Vendor Management to manage supplier relationships through structured performance reviews, scorecard development, and continuous improvement initiatives that support value creation, innovation, and accountabilityChampion governance, compliance, and transformation initiatives by supporting business case development, enforcing procurement policies and risk frameworks, and fostering a culture of continuous improvement and strategic collaborationDrive process improvement and automation by formulating strategies for transaction processing, championing new initiatives, and integrating best practices to enhance scalability, efficiency, and stakeholder satisfactionProvide strategic leadership in the development and execution of enterprise-wide technology sourcing and procurement strategies, ensuring alignment with organizational goals, operational excellence, and financial performance targetsDevelop and lead enterprise-wide sourcing strategies for software, hardware, cloud services, telecom, infrastructure, and emerging technologiesOptimize supplier base to ensure performance, innovation, cost-effectiveness, and complianceOversee complex negotiations and contract lifecycle management for a high volume of technology agreements, including master services agreements, SaaS, licensing, and cloud contracts as well as hardware, infrastructure, and telecomLead, coach, and develop a high-performing team of sourcing and procurement professionalsDrive accountability, continuous improvement, and excellence in execution, and build a collaborative, engaged, and results-oriented team culturePartner with key stakeholders to align sourcing initiatives with business and technology priorities and roadmapsDevelop and deliver executive-level reporting and presentations for leadership and cross functional stakeholders to support data-driven decisions, track progress, and influence enterprise sourcing strategiesEstablish and maintain strong stakeholder partnerships to educate business leaders, align expectations, and drive consensus on complex issues such as commercial structures, intellectual property, data security, service level agreements, and contractual riskMay perform other job duties as directed by Employee’s Leaders

Knowledge, Skills and AbilitiesExpert knowledge of technology contract commercial structures including pricing and licensing models, and other terms, such as intellectual property (IP) ownership, service level agreements (SLAs), cybersecurity, data protection, and compliance frameworksAdvanced knowledge of key technology methodologies and concepts such as SaaS, Agile development, DevOps, cloud computing, and emerging digital transformation trendsAdvanced knowledge of business and management principles encompassing strategic planning, resource allocation, human capital management, and operational coordinationAdvanced expertise in applying business principles to optimize the design, production, and delivery of goods and services within technology supply chainsAdvanced ability to craft and deliver compelling messages across written, verbal, and visual communicationsAdvanced ability to analyze complex information, evaluate costs and benefits, solve problems by synthesizing diverse data points, and make sound, data-driven decisions aligned with organizational strategyAdvanced leadership and stakeholder engagement skills, including team building, maintaining focus on critical objectives, and driving consensus across technical, legal and business partners to achieve strategic outcomesEducationRequired: High School Diploma or GEDRequired: Bachelor’s Degree in Business, Supply Chain, IT, or other related field

ExperienceDemonstrated experience in directly or indirectly leading Team(s)Advanced level Business Acumen in functional areaSeasoned and specialized knowledge in:Strategic sourcing and procurement, with significant focus on technology categoriesProcurement, finance, IT, and business disciplines, with extensive hands-on experience in technology supply chain management, contracting, and complex negotiationsStrategic procurement and sourcing, including developing strategies, leading cross-functional teams on sourcing initiatives, and negotiating contractsExperience and demonstrated success managing complex, transformational, high-value technology agreements and vendor relationshipsCost management and optimization across multiple technology and non-technology spend categories (e.g., professional services), delivering measurable savings and valueSupplier relationship management, including performance evaluation, risk mitigation, and collaborative innovation to support business objectivesDemand planning and forecasting, aligning supply chain activities with evolving technology and business needs to ensure operational continuity and agilityLeveraging procurement technologies and digital tools to automate processes, improve data visibility, and enhance decision-makingNavigating complex regulatory, compliance, and cybersecurity requirements relevant to technology sourcing and supply management, and ensuring appropriate risk mitigations are incorporated into business practices (e.g., GDPR, SOC 2, InfoSec)Leading transformational change, driving continuous improvement, and cultivating a high-performance culture within supply chain and procurement teamsWorking in large, matrixed organizations; ability to influence, build consensus, drive change and build consensus across diverse stakeholder groupsProcurement systems (e.g., SAP Ariba, Coupa) and contract lifecycle management (CLM) platforms

Licensing/CertificationN/A

Physical AbilitiesAbility to perform work duties from limited space workstation/desk/office area for extended periods of timeAbility to communicate and interact with others in the English language to meet the demands of the jobAbility to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other QualificationsMust maintain a well-groomed appearance per Company appearance standards as described in established guidelinesMust be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986Must be at least 18 years of ageMust be able to comply with Company attendance standards as described in established guidelinesOccasional travel and extended work hours may be requiredMust be able to travel domestically and internationally

Pay & Benefits:

Competitive market salary from $219,250 per year to $243,600 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you’ll love:   

Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***Competitive health insurance for you and your eligible dependents (including pets)Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.Explore more Benefits you’ll love: https://careers.southwestair.com/benefits

​*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits.

***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.

Southwest Airlines is an Equal Opportunity Employer.
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Job Posting End Date
07/17/2025