Company description COMPANY VALUES TRUST Trust is the cornerstone upon which we build our relationships. We hold ourselves to the highest standards of how a partner should behave. We treat our people and our clients with respect, transparency and honesty. TALENT This is first and foremost a people business. We are committed to ensuring Publicis Media a destination for the best talent in our industry. We value people as individuals, growing ourselves as we grow our client’s business. TRANSFORMATION True transformation comes when we stop managing change, and instead initiate change. We believe in our purpose to be the admired force for business transformation. We believe that focusing on performance and results has the power to transform client business. Overview KEY RESPONSIBILITIES Market position Work with the VP of Publicis Media South Africa to build two-year plan to achieve double digit growth across relevant agencies in JHB and CT. Identify and implement organic growth strategy Lead the agencies brand and reputation in the industry at local levels within South Africa and across the Continent Work closely with the Practice Leads as a lever to drive growth and market leadership Build and strengthen the Media Services offering Client retention and growth Ensure the strategic business plan results in maximum client satisfaction and organic revenue growth Close and effective cooperation with local/ global practices and brands Create and implement immaculate service and leadership charter for clients Focus on local and global client relationships and ensure their product in the Market is BIC and in line with overall objectives for clients Ensure collaboration across the Groupe’s agencies to drive a more integrated and innovative solution for clients Add tangible value to Groupe clients through delivery of BIC work across agencies offerings New Business Build a strong prospecting plan for the Agencies – identify targets with a solid engagement action plan Ensure there is strong conversion of new business Provide active input to Publicis Media’s entities and Power of One business development plans and prospects Support of Groupe & Brand pitches for both global & local pitches Forge strong relationships with media audit firms/pitch doctors Operational Excellence Responsible for the operational effectiveness of Media Services inline with Groupe policies and directives Adoption and management of Publicis Media’s operational process, workflow, systems and processes Review progress and take corrective action to ensure performance Ensure quality control and improvement of all company output and delivery of services Support of other Groupe client requirements where specialist input is required Management of capacity of host agency staff so as to service the needs of both their own client group as well as any other clients across the Groupe Financial Performance Work with VP of Publicis Media South Africa to build a strong and achievable budget commitment on an annual basis Closely monitoring the operating and financial results against plans and budgets - deliver on budget commitment Management of Media contribution against Commit and Growth Targets Manage margins and operational costs at a client and agency level Provide support to drive revenue growth and productivity, with innovative “break- the-mould” strategies Help drive revenue for the group through key Media Services offering working closely with the PMX practice. Product integration and development Deliver strong strategic entrepreneurial offering Assist in growing and leverage the Publicis Media Practices where required Automate systems to drive accuracy & efficiency in line with Publicis Media strategies Talent and Culture Introduce & Grow a strong & diverse leadership team reflective of the demographics of South Africa Attract in close cooperation with talent team fresh talent to achieve our vision and ambition in Market Drive an engaging, innovative high performing culture Create connectivity with the brands, inspiration and retention Work closely with Talent team to deliver “best-in-class” talent initiatives in market Managing Vision and Purpose Communicate a compelling and inspired vision and sense of core purpose for team Make the vision sharable by everyone Inspire and motivate Managing People and Building Effective Teams Is a clear leader who demonstrates Publicis Media’s values consistently to the rest of the business Be obsessive about technology and solving client problems Is good at establishing clear directions Sets stretching objectives Lays out work in a well-planned and organised manner Maintains two-way dialogue with others on work and results Brings out the best in people Is a clear and frequent communicate Developing Direct Reports and Others Provides stretching and relevant tasks Holds frequent development discussions Is aware of each person’s career goals Constructs compelling development plans and executes them Is a mentor and a people Responsibilities CRITICAL SKILLS Previous experience in a leadership position within a communication, digital or media business – prior agency experience is crucial Has led a P&L Proven at leading clients and significant accounts within an agency, building strong relationships and enabling communication channels Track record of winning pitches and significant experience driving organic growth Acknowledged as a thought-leader and an innovator in the market; is often present at industry events and in the press Has previously led large teams Experience navigating matrixed, international organisations SUCCESS CRITERIA KPIs/What will this person need to accomplish within 12 months in order to be considered successful in the role. Grow the profile of the market business with our core pillars of Talent, Trust and Transformation proposition – an organisation dedicated to grooming the world’s best talent and being a trusted partner who can guide clients on their own transformation journey Build strong bonds between Media Agencies and Publicis Groupe Agencies to produce more integrated client solutions and increased collaboration across the company Demonstrably grow existing business, to establish a best in class Partnership role on every client To win new business to balance the portfolio of clients, and to grow the business To intelligently and transparently broaden the scope of each client relationship to deliver business success for them and diversified revenue growth for Publicis Media To ensure we have a fully integrated strategic and leadership approach with our clients To work with the VP Publicis Media to align the market organizations and structures to suit our local business needs and to create an operating model for our clients To create a high performing culture and operating approach within the key leadership team and the agencies as a whole To create a people focused culture with clear succession planning, motivation & inspiration at the heart of it Ensure that the business is run to the highest commercial standards, translating The Agencies positioning into higher margins and effective bottom line growth To lead the ambition to be famous for transforming our client’s business To collaborate with the other market VP’s, MD’s & Practice leads to simplify & make our product offering to clients more effective and market leading. Additional information THE PERSON Expertise Has the functional and technical knowledge and skills to do their job at a high level of accomplishment, in line with their position in the organisation and their seniority. Has a good command of the field. Client Focus Is dedicated to meeting the expectations and requirements of external and/or internal clients; get first-hand client information and uses it for improvements in product services; acts with clients in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Strategic Ability Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plan. Drive for Results Is action oriented and full of energy for the things he/she sees as challenging; not fearful or acting with a minimum of planning; seize opportunities and is very bottom-line oriented; steadfastly pushes self and other for results. Relationships and Teamwork Is seen as a team player and is collaborative, easily gains trust and support of peers; Encourage collaborations; Can quickly find common ground and solve problems for the good of all; can represent their own interest and yet be fair to other groups. Publicis Groupe Champion Lives Publicis Groupe’s values and ethics; is open to new ideas and change, Curious, and collaborative. Actively builds knowledge, skills and digital expertise in order to promote and deliver the agency proposition. Wider contribution, above and beyond role, to the overall agency. The Johannesburg entity will position itself in line with Publicis Media which is focused on Trust, Talent and Transparency. The leader in Market has to be the embodiment of that in all behaviours.