Under the direction of the Director, Wound Care Services, and the Medical Director, manages the clinical, technical, educational, marketing, and quality assurance activities of the ProMedica Wound Care sites. Promotes high-quality, standardized patient care and provides support to frontline supervisors through facilitation, coaching, ongoing training, and role-modeling leadership behaviors to enhance quality patient care and foster employee development. Incorporates the philosophy and mission of ProMedica and Jobst Vascular Institute in all services provided. As an integral part of the service team, continuously validates customer expectations, taking appropriate actions to achieve continuous improvements. ACCOUNTABILITIES *All duties listed below are essential unless noted otherwise* 1. Implement Wound Care strategic plan with all ProMedica business units. Accountable for benchmarking and reporting clinical, financial, and quality objectives and implementing short and long-range activities to achieve service line objectives. 2. Participates in recruitment and hiring of all wound care staff and providers. Forecasts staffing needs for current and future wound care sites. 3. Monitors staff performance and employee engagement and takes appropriate action when necessary. Completes annual performance evaluations per the hospital guidelines. 4. Identifies provider needs and works with Medical Director to recruit and train providers to meet current needs and future growth. 5. Oversees best clinical practice application and assigns resources as needed to implement best clinical practices at all ProMedica Wound Care sites. 6. Works with regional wound care leads/managers and local administration to implement best practices in wound care with the goal of standardizing care and quality. 7. Responsible for budget development in collaboration with director. 8. Identifies business opportunities and need for new/expanded clinics. Coordinates teams to evaluate and implement growth opportunities. Works collaboratively with ancillary departments such as clinical value analysis, MARCOM, PCCS, and finance, as needed, to develop and vet business plans. 9. Responsible for overseeing quality and provider meetings and following up on action items. 10. Participates in research, educational and clinical value analysis activities to support standardization and best practice. 11. Participates in hospital committees and performs other duties as assigned to meet the needs of the service line. Education: Bachelor’s degree in Business Administration or Health Care Related Field, Clinical or management experience will be considered in lieu of advanced degree. Skills: Must have ability to effectively manage multiple departments. Must demonstrate success in process improvement techniques and customer service. Must be able to understand directions, communicate and respond to inquiries; requires effective interpersonal skills. Years of Experience: 2+ years progressive leadership experience License: RN License Certification: Must maintain CPR certification. PREFERRED QUALIFICATIONS Skills: Demonstration of advanced communication/facilitation skills Years of Experience: Clinical or Management Experience will be considered in lieu of advanced degree (3-5 years) WORKING CONDITIONS Personal Protective Equipment: N/A Physical Demands: Must be able to occasionally move, lift and/or carry very heavy objects and materials. Must be able to visually tolerate exposure to bloodborne pathogens and bodily fluids. ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus. **Requisition ID:** 96472