Purpose of Job:
To ensure effective and timely delivery of services to customer pan India (mobility, Internal and HOMES customer)
Ensure delivering of service with standard MOP / SOP  - error free provisioning
Ensure all process compliances w.r.t NOC service delivery .
Testing of new services  with ITU-T norms before handing over to customers 

Deliverables
1. B2C 90% SLA as per Media readiness for rollout ,BSC/Site re-homing ,Infra  prov  and upgrade
2. Work allocation & per day target closure"
3. First time right provisioning. Fault due to new configuration errors ( FONI) <1%.
4. Following of updated MOP / SOP 
5. Adoption towards NSO service provisioning.
6. Inclination towards Ip skill .
7. Adherence  to the work based current process
8. Work allocation & load sharing with cross domain & self

Major Challenges :
1.To ensure consistency TAT & SLA for all the functions 
2.To ensure 100% process compliance to facilitate achievement of targeted scores in Audits (Internal/external & ICE)

Demonstrate :

-    Teamwork and collaboration
-    Results orientation
-    Analytical and problems Solving
-    Networking and inter-personal skills

Working Experience:-
Minimum 10years Professional experience 
Telecom domain.
Good Knowledge on  IP MPLS/CEN & Tx domain (PTN & OTN) Concepts and troubleshooting. CCNA  / CCNP certification. 

Educational Level :-B.E in Electronics & Communication