At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This Position reports to:
Service Manager
If you have a background in service operations, preferably within the robotics industry, and are eager to work with top-tier products and a dedicated team, this position is an excellent opportunity for you.
As the Service Operations Manager, you will be fully accountable for managing day-to-day operations and exceeding customer expectations through lean, flawless operational execution (Care, Customer, Cost, Cash). Additionally, this position includes a commercial, customer-facing business responsibility, ensuring that you are directly involved in driving business growth and customer satisfaction.
Key Responsibilities
Lead day-to-day service operations with full accountability for execution, customer satisfaction, and operational excellence.Drive commercial growth through direct customer engagement and superior service delivery.Ensure your team delivers first-class service on the installed base while maintaining smooth back-office operations.Foster a culture of continuous improvement in HSE processes, integrity performance, and service excellence.Qualifications for the RoleEducation as an engineer, electrical technician, electrician, or similar.Several years of experience managing and motivating service engineers.Strong desire to learn and curiosity about new technologies and systems.Ability to navigate and learn various digital tools and platforms.Proficiency in Danish and English, both written and spoken.What's in it for you?
We empower you to take the lead, share bold ideas, and shape real outcomes. You’ll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn’t just matter—it moves things forward.
Our Robotics division is undergoing a significant transformation and will become a separate company from ABB by 2026. This marks an exciting opportunity to be part of a new and dynamic organization at the forefront of robotics and automation. With a global presence and a rapidly growing market, the robotics industry is shaping the future of work and innovation.
You’ll be part of a workplace that values flexibility, well-being, and continuous development.
More about us
Apply for the job online via our simple and easily accessible system, where you can also save selected jobs. If you have questions about the position before then, you are welcome to contact Per Lindblom at +46 7062 44386.
The application deadline is 28th of July 2025. We look forward to receiving your application.
Join us. Be part of the team where progress takes place, industries transform, and your work shapes the world.
Run What Runs the World.
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We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.