**Description** Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? Summary: + Position Summary: + The Manager, Retail Pharmacy Services provides direct supervision and leadership for the outpatient services and pharmacies of the pharmacy service line. Coordinates the available pharmacists and technicians to assure reasonable equality of workload and maintains a professional environment in the retail pharmacy work areas. Actively promotes extraordinary customer service and the provision of exceptional pharmaceutical care. Solves problems and facilitates processes required to achieve department objectives within budgetary targets. + Qualified individuals must have the ability with or without reasonable accommodation to perform the following duties: + Develops practice standards and procedures for the retail pharmacies all locations . Ensures compliance with established departmental policies and procedures, State and Federal regulations and standard operating practices. + Assures conformance by division personnel to Hospital and department standards, policies and procedures. + Manages pharmaceutical and OTC purchasing, receiving, and inventory control in line with regulations and best practices + Manages and assesses systems and services to ensure appropriateness, integration and coordination with other areas of the sysem. + Ensures staff compliance with all policies and procedures, demonstrated by a complete and current Policy and Procedure Manual, minutes, and other records. + Ensures that services meet recognized quality control and operational standards. + Responsible for the financial management of the department, including charges, cash receipts and third party arrangements. + Assures that staff accurately and effectively educates patients on the appropriate use of medications. Does so in a manner which exceeds regulatory requirements. Provides patients with the information necessary to safely administer medications. + Collaborates with Manager, Pharmacy IT and Automation to ensure maintenance and oversight of all outpatient pharmacy computer systems and technology. Acts as consultant and provides leadership to system administrator to ensure appropriate updates, training and optimal system performance. + The following duties are considered secondary to the primary duties listed above: + Performs staff pharmacist functions including accurately and efficiently compounding, labeling and dispensing medications utilizing appropriate techniques. Prior to dispensing medication, carefully reviews the prescription ‑ retrospectively and prospectively to prevent adverse reactions, allergic reactions, drug interactions and improper dosing. Documents findings and interventions appropriately. + Recruit, interview,hire, train, and schedule quality personnel required to achieve department objectives. + Other duties as assigned Responsibilities: + Minimum Required Qualifications: + Bachelor’s degree in Pharmacy + Licensed Pharmacist and licensed pharmacy immunizer in the state of Pennsylvania + Minimum of five 5 years community pharmacy experience + Minimum of two 2 years of supervisory or oversight experience + A healthcare provider in good standing with Medicare, Medicaid, and other federal and state health insurance programs + MBA, MS, and or PharmD is preferred + One 1 year of knowledge of pharmacy purchasing + One 1 year of knowledge of point-of-sale system + Previous experience with QS1 and ScriptPro + Experience in a health-system based outpatient pharmacy + Attention Concentration: The following level of ability is essential for the jobholder to focus on certain aspects of current experience and reject others. + The position requires the ability to attend to more than one aspect of a situation simultaneously. It is highly likely that multiple task demands are going to be required of the individual at the same time. + New Learning and Memory: The following level of ability is essential for the jobholder to learn and retain material. + The position requires that an individual be able to learn new tasks quickly and effectively. change frequently. The ability to understand and carry out detailed, involved instructions is mandatory. + Problem Solving, Reasoning and Creative Thinking: The following level of ability that is essential for the jobholder to think in order to solve a problem by combining two or more elements from past experience or imaginative thought. + The position deals with issues or problems that often require thoughtful reasoning before arriving at approaches or solutions. Some independent thought, planning or origination of options and solutions is necessary. The individual must have the ability to apply principles of reasoning and problem solving to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. + The following are essential requirements of the position in relation to job-worker situations. These items describe how a worker must adapt, adjust, conform or act. + Leadership, control and planning: Ability to accept responsibility for leadership, direction, control, planning, negotiating, organizing, directing, supervising, formulating practices, or making final decisions. + Performing under stressful conditions: Ability to perform under stress when confronted with emergency, critical, unusual, or dangerous situations, or in situations in which working speed and sustained attention are critical aspects of the job. Is subject to danger or risk, or to tension as a regular, consistent part of the job. + Variety and change: Ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure involving significant differences in technologies, techniques, procedures, environmental factors, physical demands, or work situations. + Communication: Ability to exchange information with others clearly and concisely; to present ideas, facts and technical information. + Interpersonal relations: Ability to maintain relationships that facilitate task accomplishment; to cooperate and resolve conflicts; to recognize needs and be sensitive of others. Credentials: + Pharmacist (Required) Education or Equivalent Experience: + Bachelor of Arts or Science (Required) + Ph.D. We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law. REQNUMBER: 281758