Director of Research and Software Engineering Are you ready for a leading role? Would you enjoy working on our cutting-edge products? About Us At LexisNexis Reed Tech, our mission is to bring clarity to innovation by delivering better outcomes to the innovation community. Each and every day, the work our team does supports the development of new technologies and processes that ultimately advance humanity. Helping our customers reach their goals is our primary focus. We enable innovators to accomplish more by helping them make informed decisions, be more productive, comply with regulations and ultimately achieve superior results. Our overall success is measured by how well we deliver these results. We are proud to directly support and serve these innovators in their endeavors to better humankind. About the Role The Manager Quality Engineering is a leadership position who leads the quality strategy across both new strategic initiatives and core/legacy products that remain critical to ongoing revenue and customer value. Quality Engineering Manager will define, own, and drive a comprehensive, holistic test strategy in a fast-paced, cross-functional environment, collaborating with engineering, product, and commercial teams. This role requires both strategic thinking and hands-on leadership to elevate product quality, optimize testing efficiency, and support velocity without compromising coverage, responsible for managing a QA/Test team within a defined area of responsibility. This position works with other management, plans cross-functional efforts, implements quality and process standards, and provides the team with leadership and day-to-day management to accomplish on-time and efficient delivery of high-quality software products and/or data. Responsibilities + Define, own, and drive the execution of a comprehensive, holistic test strategy that spans both strategic initiatives and legacy products. + Ensure full coverage across all test levels: unit, integration, end-to-end (E2E), exploratory, and non-functional testing. + Align test efforts with business impact, customer usage, and risk—balancing automation with meaningful manual validation. + Collaborate and coordinate across global teams and time zones, ensuring testing strategies are executed consistently and effectively regardless of location. + Champion a quality-first mindset across engineering, product, and commercial organizations, fostering a culture of shared responsibility for product quality. + Operate in an environment without a dedicated testing org—testing is shared across engineers, product managers, CSMs, and commercial teams. + Work closely with these stakeholders to ensure clear expectations, responsibilities, and contribution to testing. + Lead a small team of Quality Engineers, providing guidance, mentorship, and technical direction. + Own the overall test automation strategy and tooling roadmap. + Evaluate, recommend, and implement new AI-assisted or low-code test tools as appropriate. + Drive the creation and maintenance of reliable, scalable, and maintainable automated test suites. + Ensure integration of automated tests into the CI/CD pipeline. + Own bug triage and trend analysis processes. + Lead root cause analysis (RCA) efforts to identify systemic issues and process gaps. + Define and track quality KPIs (defect density, escaped defects, automation pass rate, etc.). + Identify and implement process improvements to reduce test gaps and feedback cycles. + Partner with engineering leadership to align quality efforts with sprint and release planning. + Collaborate with PMs to ensure test coverage aligns with business impact and risk. + Work with Commercial and CSM teams to incorporate customer feedback and field-reported issues into test design. Requirements + 6+ years in software testing, quality engineering, or test management. + Proven experience creating and implementing end-to-end test strategies in agile, cross-functional teams. + Deep understanding of modern test practices, test automation frameworks, and CI/CD integration. + Experience preparing and presenting testing strategy, metrics, and quality updates to senior leadership and executive stakeholders. + Ability to clearly communicate complex quality topics in business terms and align QA outcomes with organizational goals. + Hands-on experience with tools like Playwright, Selenium, BrowserStack, or similar. + Strong analytical skills to identify quality trends and drive actionable insights. + Experience leading or mentoring QA/QE professionals. + Excellent communication and stakeholder management skills. + Experience working in a hybrid or decentralized testing model. + Experience managing and working with global teams across time zones. Preferred Skills + Familiarity with AI-driven test platforms or low-code test authoring tools. + Experience supporting both greenfield strategic projects and long-term maintenance of core systems. + Background in managing test coverage for customer-facing and revenue-critical platforms. + Ability to operate effectively in fast-paced, ambiguous environments. Work in a way that works for you We promote a healthy work/life balance across the organization, with various flexible and remote working options available to employees. Working with Us LexisNexis Legal & Professional is proud to be an equal-opportunity employer. We are committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Together, we are building a diverse and inclusive workplace. Working for you We believe in a healthy work/life balance. We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:- Comprehensive, multi-carrier health plan benefits- Disability insurance- Dependent care and commuter spending accounts- Life and accident insurance- Retirement benefits (salary investment plan/employer stock purchase plan)- Modern family benefits, including adoption and surrogacy About LexisNexis LexisNexis Intellectual Property Solutions is a division of LexisNexis Legal and Professional. LexisNexis is a leading global provider of legal, regulatory, business information and analytics that help customers increase productivity, improve decision-making and outcomes, and advance the rule of law around the world. We're a part of the stock listed RELX Group, serving customers in more than 130 countries with 10,000 employees worldwide. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.