**Schedule** The selected candidate will split time between two practices: Internal Medicine Scotland Ave and Post Acute Franklin/ Cumberland (supports Skilled Nursing Facilities). **General Summary** Manages and coordinates all administrative, managerial clinical and clerical functions required for the operation of a clinic with moderate complexity. Works in a strong dyad or triad relationship with the provider leadership, centralized services leadership and/or clinical leadership on staff, leader and provider recruitment, development and retention. **Duties and Responsibilities** **Essential Functions:** + Coordinates building needs by acting as the primary contact for the center interacting with building management. + Interact with administrative offices of the organization regarding the selection of training and monitoring of new staff to ensure continuity of operations. Ensures that personnel are appropriately trained for the job duties they are assigned. + Develop and implement a cost effective and efficient, internal operations system to handle patient volume and required documentation for regulatory agencies. Makes recommendations to increase efficiency, decrease costs, or improve daily operations. + Handles patient complaints and reviews quality assurance information relating to practice and patient care issues. + Manages the daily business operations including purchasing and resolves any operation or issues that may arise. + Monitors patient volumes, quality of care, and performance of staff to identify areas for improvement. + Maintains clinical provider appointment schedules that effectively utilize personnel, space, and equipment. + Oversees all clinic facilities and equipment management which includes maintaining a clean safe environment for clinical inspections by regulatory agencies. + Manages and coordinates the daily and monthly clinical scheduling templates for each provider. + Responsible for the economical and efficient performance of the practice + Prepares the annual budget for Department-level review and approval by Director. Monitors budget variance reports and presents financial analysis as appropriate. + Manages Human Resource functions for the clinic with regards to: recruiting and selection, hiring and termination, training, professional development, mentoring, counseling, performance evaluations, and salary planning. + Ensures accurate submission of time and leave requests, and verifies payroll statements reflect submitted and approved time. + Produce all reports, manuals, and agendas, correspondence as directed by department administration on clinic volume, expense, and profitability. Maintains the employee and patient report files. **Common Expectations:** + Responsible for ensuring high quality patient care is provided. + Maintains confidentiality per HIPAA guidelines in regards to patient information. + Maintains an environment that complies with Department of Health, OSHA regulations and employee safety. **Qualifications** **Minimum Education:** + Bachelors Degree Required **Work Experience:** + 5 years Supervisory experience Required + Clinic/practice management experience Preferred **Knowledge, Skills, and Abilities:** + Proficient with Microsoft Office and EHR systems + Excellent written and verbal communication skills WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest. WellSpan Medical Group The WellSpan Medical Group is comprised of almost 5,000 employees and growing fast! We have medical practices that represent 51 specialty areas of medicine across 77 locations throughout Central Pennsylvania and Northern Maryland. Wherever your patient care interests fall - whether it's caring for babies, to end of life care, or anywhere in between to include urgent care - join our amazing team and learn for yourself why WellSpan was just recognized in the Forbes' list of the 100 best employers in Pennsylvania, with a ranking of No. 24! Working together, our goal is to improve lives through exceptional care for all, lifelong wellness and healthy communities. Our culture is one of respect, diversity and inclusion. Quality of Life. Franklin County, named after Benjamin Franklin, was officially formed in 1784. One of its two main towns, the borough of Chambersburg, lies 13 miles north of Maryland and is known for its "green, safe environment." In the southern part of Franklin County, the borough of Waynesboro sits just two miles north of the Mason-Dixon Line and is known for its rich industrial history. Franklin County is in the heart of Central Pennsylvania, where you'll find mountains, lakes and a picturesque countryside coupled with theater, music, skiing, hunting, fishing and much more. We're in the heart of America's fruit orchards, so peaches, apples and lots of other local produce are available close by. The area features local wineries and breweries, along with a vibrant arts scene at the historic Capitol Theatre and Totem Pole Playhouse. Franklin County merges the best of small-town friendliness with easy access to metropolitan areas. (Patient population: 154,000) WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.