Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Harris Regional Hospital is an 86-bed acute care facility, including orthopedics, cardiology, general surgery, women’s care, and emergency medicine, as well as sports medicine, physical therapy, imaging and laboratory services, and many other areas of subspecialty care. Where We Are: Located in western North Carolina, picturesque Sylva offers local restaurants, stores, & breweries with convenient access to Asheville & the Blue Ridge Parkway. The landscape is highlighted by waterfalls, rocky peaks and the Great Smoky Mountains National Park, providing opportunities for whitewater rafting, hiking, and biking throughout the region. Sylva is home to Southwestern Community College and Western Carolina University, a mid-size four-year public college offering both undergraduate and graduate programs, located 5 miles away in Cullowhee. Both Asheville, NC, and Gatlinburg, TN, are just 50 miles away and Atlanta, GA is 150 miles from Sylva. Why Choose Us: · Health (Medical, Dental, Vision) and 401K Benefits for full-time employees · Competitive Paid Time Off / Extended Illness Bank package for full-time employees · Employee Assistance Program – mental, physical, and financial wellness assistance · Tuition Reimbursement/Assistance for qualified applicants · Opportunities for education and training through partnership with Duke LifePoint Healthcare · And much more… POSITION SUMMARY: The Manager, People Services, provides support across market-based recruitment strategies, employee retention, culture initiatives, and navigating employee performance and compensation conversations in alignment with adherence to policies and procedures. ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation. • Provides daily oversight of local People Services functions. • Provides supervision to local People Services employees. • Supports adherence to hospital policies and practices. • Makes recommendations for changes in policy and procedure based on employee and organization needs. • Proactively identifies market-specific conditions for talent identification and recruitment. • Proactively identifies People Services trends and metrics to support leadership business decisions, drive employee retention, and culture initiatives. • Provides guidance to local leaders in navigating employee performance issues, directing to Corporate People Services team as appropriate. • Advises management on key conversations, including compensation, leave, and disciplinary in alignment with policy. • Facilitates execution of exit interview process. • Manages execution and compliance with new and ongoing learning requirements • Supports communication around compensation and rewards for employees • Provides employment policy and procedure guidance to employees and managers • Supports navigation of compliance with federal, state, and local employment laws and regulations in day-to-day local operations • Supports Hiring Managers to select and utilize standard Job Descriptions/ Titles in alignment with organizational policies • Coordinates candidate interviews for site/facility open positions • Coordinates employee onboarding, orientation and deployment, incorporating local market ways of working and site-specific organizational information for a seamless new hire experience • Supports relationships in the community with various sourcing avenues and events to cultivate strong pool of potential candidates • Supports employee recognition and rewards events/ initiatives • Drives key performance indicators including Employee Satisfaction / Engagement (CoSE Scores), Voluntary and Involuntary Employee Turnover rate, Regulatory and legal compliance and Risk score • Maintains regular and reliable attendance. • Performs other duties as assigned. Additional Information: Position primarily serves internal co-workers. Access to and/or works with sensitive and/or confidential information. Exhibit a [comprehensive] understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices. SUPERVISORY RESPONSIBILITIES: Supervise the work of others, including planning, assigning and scheduling work, reviewing work and ensuring quality standards, training staff and overseeing productivity. May offer recommendations for hiring, termination and pay adjustments, but do not have final responsibility for making these decisions. KNOWLEDGE, SKILLS & ABILITIES: The requirements listed below are representative of the knowledge, skills and/or abilities required. Education: • Bachelors Degree: Required Experience: • HR Experience: 1 years required • Healthcare Experience: 1-3 years preferred • Leadership Experience: Preferred EEOC Statement “Harris Regional Hospital is an Equal Opportunity Employer. Harris Regional Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.” **Job:** **Human Resources* **Organization:** ** **Title:** *Manager - People Services* **Location:** *NC-Sylva* **Requisition ID:** *7463-13367*