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Markets Operations is responsible for driving every part of the trade lifecycle post-execution. This team manages settlement activity, risk and control, adherence to regulatory compliance, and seamless operational client service across 58 countries and territories.

The primary purpose of this job is managing the fund administration services for specific Mutual fund / Insurance / AIF PMS clientSubject Matter Expert for the respective area of OperationAssist the line manager in implementation of longer-term strategic vision for the operations unit. This includes testing and implementing system changes ensure compliance with FIM all relevant local regulationsEnsure error-free calculation of Net Asset Value (NAV) and timely / accurate reporting to clients on a daily basisPreparation of various client and regulatory reports as per prescribed formats and timelinesHandling of various audits (Statutory Audit, SEBI Audit Internal Audit) for the Mutual Fund / Insurance / AIF clientsProcess and Productivity Improvement - Contribute towards cost saving / revenue enhancement initiatives for the business by automating the manual processes thereby improving the productivityEnsure Operational Memorandum Client SLAs are always met. Ensure that all new Client requirements are accepted if feasibleTracks competitors with respect to service proposition, value-added services, best practices etcExplores avenues for service improvements and provides value-adds to clients on an ongoing basisEnsure error-free and efficient operations across all clients as well as adherence to defined process notes and diligently following the daily checklist put in place. To put in tools / triggers to monitor performance as per the defined process notes and checklist on an ongoing basis. No instance to be observed where any process deviation / exception has taken place that has resulted in negative impact for the client or HSBCTo manage operational risk, including its identification, assessment, mitigation and control assess operational gaps / inefficiencies which could lead to frauds and lapsesImplement Global Standards