About Us

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Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

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Our Core Values are:

\n\nWe serve faithfully by doing what's right with a joyful heart.\nWe never settle by constantly striving for better.\nWe are in it together by supporting one another and those we serve.\nWe make an impact by taking initiative and delivering exceptional experience.\n\n

Benefits

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Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

\n\nEligibility on day 1 for all benefits\nDollar-for-dollar 401(k) match, up to 5%\nDebt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more\nImmediate access to time off benefits\n\n

At Baylor Scott & White Health, your well-being is our top priority.

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Note: Benefits may vary based on position type and/or level

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Job Summary

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The Manager Comprehensive Care Management in Social Work oversees activities and staff. They assess and coordinate patient care across the continuum. This includes case management, social work, utilization review, and care coordination. The goal is to achieve optimal clinical and quality outcomes. They manage care and resources to reduce unnecessary utilization.

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Location: Round Rock, TX 

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Setting: Case Management

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Schedule: FT Monday-Fri

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Essential Functions of the Role

\n\nProvides administrative, technical, and clinical management of assigned staff. This includes hiring, firing, performance evaluation, education, staff development, work allocation, and problem resolution.\nEnsures patient care needs are met and treatment plans are executed properly. Coordinates and helps solve problems related to care coordination, discharge planning, case management, and utilization review. Monitors processes and systems for efficient service delivery. Establishes tools, processes, and systems to optimize case management.\nDevelops structures, relationships, and processes to help physicians, pharmacists, nurses, social workers, and other health professionals. This facilitates participation in multidisciplinary care planning, care delivery, and discharge planning.\nEnsures appropriate scope of practice by staff. Ensures subordinates know key ethical standards like confidentiality, informed consent, conflicts of interest, dual relationships, boundary issues, documentation, consultation, referral, and end of services.\nDevelops meaningful performance measures to assess the quality, effectiveness, and efficiency of operations. Provides administrative, technical, and clinical management of assigned staff under industry best practices. This includes hiring, firing, performance evaluation, education, staff development, work allocation, and problem resolution.\nDevelops and implements standardized policies for efficient operations and optimal patient care. Ensures compliance with institutional policies and regulatory requirements.\n\n

Key Success Factors

\n\nKnowledge of care coordination, discharge planning, case management and utilization review.\nKnowledge of human behavior, performance, differences in ability, personality, interests, and psychosocial methods. Understanding the assessment and treatment of behavioral and affective disorders.\nKnow the standards and methods to restore or enhance social, psychosocial, or bio-psychosocial functioning of people, couples, families, groups, organizations, and communities.\nRelational skills to interact with a wide range of constituencies.\nVerbal and written communication skills.\nSkill in the use of personal computers and related software applications.\nAbility to develop structures, relationships, and processes to deploy multidisciplinary care planning, care delivery, and discharge planning.\nAbility to standardize policies, procedures, and programs.\nAbility to help people in recognizing and solving problems.\nAbility to supervise, train, motivate, give guidance to staff and ensure the clinical aptitude of staff.\n\n

Belonging Statement

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We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.

QUALIFICATIONS

EDUCATION - Masters'MAJOR - Social WorkEXPERIENCE - 5 Years of ExperienceCERTIFICATION/LICENSE/REGISTRATION - Lic Clinical Social Worker (LCSW), Lic Masters Social Worker (LMSW), Lic Master Social Wrk AdvPrac (LMSW-AP): Must have LCSW, LMSW, or LMSW-AP.