About Us

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Location: Waco, TX - Baylor Scott & White Health Hillcrest Medical Center

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Setting: Case Management

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Schedule: Full Time - Monday-Friday 8am-5pm

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Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

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Our Core Values are:

\n\nWe serve faithfully by doing what's right with a joyful heart.\nWe never settle by constantly striving for better.\nWe are in it together by supporting one another and those we serve.\nWe make an impact by taking initiative and delivering exceptional experience.\n\n

Benefits

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Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

\n\nEligibility on day 1 for all benefits\nDollar-for-dollar 401(k) match, up to 5%\nDebt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more\nImmediate access to time off benefits\n\n

At Baylor Scott & White Health, your well-being is our top priority.

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Note: Benefits may vary based on position type and/or level

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Job Summary

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As the Manager of Comprehensive Care, you will manage a team focused on patient care. Your role includes planning for optimal clinical outcomes and efficient resource use. Work closely with staff in different areas to coordinate care effectively and maximize benefits for patients.

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Essential Functions of the Role

\n\nSupervise administrative, technical, and clinical tasks using industry best practices. This involves hiring, firing, evaluations, growth plans, and troubleshooting.\nWork collaboratively to address ongoing issues tied to patient care coordination, discharge planning, case management, and utilization review.\nMonitor procedures and systems closely for efficient service delivery.\nDevelop new tools, procedures, and systems to enhance case management effectiveness.\nConfirm that patient care necessities are met and treatment plans are carried out appropriately at every level of care.\nCreate systems to involve healthcare professionals in planning and delivering care.\nEncourage teamwork among doctors, nurses, pharmacists, and social workers for better patient outcomes.\nImplement standardized policies to streamline operations and ensure top-notch patient care. Verify compliance with institutional policies and regulatory requirements.\n\n

Key Success Factors

\n\nUnderstanding human behavior and performance, including diverse abilities, personalities, and interests, is beneficial.\nAssessing and treating behavioral and emotional disorders also helps.\nHaving a talent for organizing structures, relationships, and processes can help with overall care planning and discharge.\nThe capacity to standardize policies, procedures, and programs is desirable.\nBeing sociable and able to engage with diverse constituencies is crucial.\nProficient in written and verbal communication, able to strategize operations, quality standards, and team priorities effectively.\nThe ability to critically review and propose amendments to policies, and to establish procedures that impact the managed organization.\nYou need computer skills, including Microsoft Office, data security, scheduling, payroll systems, electronic medical records, and email.\n\n

Belonging Statement

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We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.

QUALIFICATIONS

EDUCATION - Masters' or Bachelors degree plus (2) two years of work experience above the minimum qualificationEXPERIENCE - (5) Five Years of ExperienceCERTIFICATION/LICENSE/REGISTRATION - Registered Nurse (RN)