GENERAL SUMMARY: Reporting to the Administrative Director Medical Education (ADME), the Medical Education Manager oversees the Medical Education Office and provides direct supervision, training, and quality control to the regional Medical Education program administrative staff. The Manager must demonstrate initiative, resourcefulness, and problem-solving skills in applying a detailed knowledge of responsibilities, functions and underlying management structure of the medical education office, program departments, the hospital and system in organizing and independently prioritizing work, establishing/improving procedures and systems and ensuring orderly and timely workflow; maintains strict privacy in handling large amounts of confidential information. Works under minimal supervision. Implements strategies and staff training to achieve hospital and medical education programmatic goals while meeting the requirements of accrediting and other agencies to ensure program quality. Assists the ADME in the administrative oversight of regional medical education program staff. PRINCIPLE DUTIES AND RESPONSIBILITIES: + Manages the day-to-day operation of the Medical Education Office, including time-keeping and approving CTO to ensure appropriate staffing levels for effective and efficient operations. Selects, counsels, trains, and evaluates staff. Supports employee professional growth and continuous improvement of departmental functions. + Assists in the development of program recruitment strategies and materials. + Oversees the successful hiring and on boarding of trainees, and on boarding of visiting house officers, including fulfillment of all regulatory and training requirements (e.g., Visas, fingerprinting and background checks, medical school certification of graduation, I-9 verifications, health screening clearance); manages promotions, transfer and salary increase process. + Maintains effective communication with the medical students, residents, fellows, and physicians, appropriate to the situation (e.g., formal letters, email, group paging, etc.); advises regarding requirements and deadlines; obtains appropriate documentation signatures. + Understands the Accreditation Council for Graduate Medical Education (ACGME) institutional, core and program requirements, fosters awareness and compliance with accreditation requirements. + Develops procedures in response to new or revised policies issued by accreditation agencies, Henry Ford Health, the hospital or program director. + Represents the ADME and makes decisions in the director's absence within prescribed limits of authority; updates the director and program director(s) on program issues; alerts the director and program director(s) to potential issues; represents the medical education office as requested. + Assists ADME with grievances and due process. + Communicates and ensures compliance with established policies and procedures. + Manages highly confidential material for individuals, programs, and institution. + Oversees the workflow and supervises the necessary administrative processes, records, and electronic residency management systems. + Oversees databases and program information on designated websites (e.g., Henry Ford Health, Electronic Residency Application Service (ERAS), NRMP, ACGME ADS, Henry Ford Health resident management system). + Promotes service excellence principles and leadership behaviors. + Establishes collaborative relationships to further goals and promote continuous quality improvement. + Seeks and is responsive to customer feedback. + Performs other duties as assigned. Supervision Exercised: + Daily supervision of Regional (Jackson & Wyandotte) Henry Ford Medical Education program administrative staff. + Personal Interaction. + Regular contacts with GME program directors, faculty, coordinators, physicians, other employees. EDUCATION/EXPERIENCE REQUIRED: + Bachelor’s degree in healthcare, education, business, or related field or at least seven (7) years of equivalent experience with five (5) of those years being recent progressive responsibility in an office environment required. Medical education experience strongly preferred. Previous leadership experience preferred. + Strong organizational, problem-solving, and decision-making skills. + Ability to prioritize work, work independently, and meet deadlines. + Excellent written and verbal communication and interpersonal skills. + Strong data collection and entry ability with attention to detail; requires high level of accuracy. + Demonstrates knowledge and skills in Microsoft Office applications (i.e., Access, Excel, PowerPoint, and Word) and data management applications. Additional Information + Organization: Corporate Services + Department: Education - CHM + Shift: Day Job + Union Code: Not Applicable Additional Details This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above. Overview Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers . Benefits The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits. Equal Employment Opportunity/Affirmative Action Employer Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.