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Description

At United, we offer more than jobs, we build careers. Our HR team is passionate about growing a workplace where everyone can thrive. We empower our team members to pursue unique career paths, promote a culture where all employees feel empowered to a make a measurable difference in our success, and value the achievements and advancement of our organization. Join our team and chart your own uniquely United career journey!

Job overview and responsibilities 
The primary responsibility of this position is to provide the necessary support and leadership to the Global Learning and Talent Technology teams on administration, maintenance, and support of the related systems. The core goal is to create an organization to support the needs of the Global Learning and Talent Technology team. The employee in this position will also lead a team that provides the administrative, coordination, and other tasks as required.  The employee in this position interacts with the various teams within Global Learning, front line team, business clients, other HR groups, and training professionals in other divisions.  This role is primarily focused on leading the work for qualification systems for AO training systems administration, set up Learning Management System (LMS), India Knowledge Center (IKC) facilitation and training, and other related systems.

Enables deployment of new systems and qualifications by analyzing established criteria to identify gaps in employees’ training and experienceWorks in conjunction with internal subject matter experts and/or vendors to provide technology standardsManages the IKC training needs coordinating with the Global learning strategy team, Cornerstone learning team (Takeoff Learning) and others (occasional facilitation for key learning initiatives)Manage and coordinate team workload    Learns system functions, connections, dependencies and methodologies and:Solves problems during deployments and irregularitiesIdeates improvements, growth, and new featuresAdvocates for the best-possible user experienceEducates stakeholders on system use, limits and functionality

This position is offered on local terms and conditions.  Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.

QualificationsWhat’s needed to succeed (Minimum Qualifications):Bachelor's degree7+ years in a learning administration People Management experience Experience working or managing multiple systemsExposure to Learning Management Systems, training program management and other technologiesExperience managing teamsProficient using Microsoft Office  Strong presentation skillsStrong planning and organizational skillsAbility to problem solve and provide solutions at first point of contactStrong Excel skillsCustomer focus with commitment to serve and delight customers Team player able to drive results in a performance-based environment Mutual respect and collaboration in working relationships Analytical thinking Problem solving Work well within a teamProject/Process managementMust be legally authorized to work in India for any employer without sponsorshipMust be fluent in English (written and spoken)Successful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):Strong technical skills and functional skillsAirline experience Cornerstone LMS experience preferredExperience working in an offshore shared services team or working with international teamsSmartsheet experience Cornerstone or comparable learning management systemsOther systems experience around training or related to training